Melipa Louana Tooala

Personal support for client care and daily activities.

- personal care and mental support in all areas with client, assistance to and from daily appointments.

-Daily shopping and food preparation.

-Household duties ( laundry, stocktake, house cleaning/mopping and management)

PA -assisted with business filing, fax, email documents as requested from client.

Anything that was requested from client I would do to the best of my ability.

• Provided customer support by addressing inquiries and resolving issues promptly.
• Assisted team in all areas of support and care for clients.
• Collaborated with colleagues to improve workflow efficiency and service delivery.
• Trained new team members on standard operating procedures and best practices.
• Provide support and best care of clients with independent living and engaging in community with work and all areas.
• support clients with behaviour management skills and team work support.
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• Oversaw daily operations, ensuring adherence to company policies and procedures in TV production
• Streamlined workflow processes to enhance efficiency and reduce operational delays.
• Trained and mentored team members, fostering a collaborative work environment.
• Managed inventory levels, utilizing tracking systems to optimize stock control.
• provided food and set up for over 300 in TV production (cast and crew) in house and out on locations

• Trained new employees on customer service protocols and cafe operations.
• Managed daily inventory checks to ensure product availability and quality.
• Prepared and served beverages while maintaining cleanliness in work area.
• Assisted customers with menu selections, enhancing overall dining experience.

• Provided compassionate care and support to clients, enhancing their daily living activities.
• Assisted with medication management and adherence, ensuring client health and safety.
• Developed individualized care plans, addressing specific needs and preferences of clients.
• Monitored client progress and reported changes to healthcare professionals for timely interventions.

• Developed personalized fitness programs to meet individual client goals and needs.
• Conducted regular fitness assessments to track client progress and adjust training plans accordingly.
• Educated clients on proper exercise techniques to ensure safety and effectiveness during workouts.
• Led group fitness classes, promoting community engagement and fostering a supportive environment.

• Provided compassionate care to clients, ensuring comfort and safety during daily activities.
• Assisted clients with personal hygiene, meal preparation, and medication management to enhance well-being.
• Collaborated with healthcare professionals to develop individualized care plans tailored to client needs.
• Monitored client health status, reporting changes to families and medical teams for timely interventions.

• Coordinated cross-functional communication between departments to enhance customer service efficiency.
• Managed customer inquiries and resolved issues, ensuring satisfaction and loyalty.
• Streamlined order processing workflows, improving turnaround time for customer requests.
• Trained new staff on procedures and best practices for handling customer interactions.

• Managed patient records and ensured accurate documentation of dental procedures.
• Assisted in chairside procedures, providing support to dentists during treatments.
• Educated patients on oral hygiene practices and post-treatment care instructions.
• Prepared and sterilized dental instruments, maintaining compliance with safety protocols.

• Assisted teachers in implementing individualized education plans for diverse student needs.
• Supported classroom management, fostering a positive learning environment for students with special needs.
• Collaborated with educational staff to adapt instructional materials and activities for accessibility.
• Monitored student progress, providing feedback to educators on behavioural and academic development.