Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Melisa temel

melbourne,VIC

Summary

Enthusiastic and customer-focused hospitality professional with significant experience in fast-paced, high-pressure service environments. Skilled at delivering exceptional customer service, ensuring guests feel welcome,valued, and attended to with a positive and friendly attitude. Known for excellent organizational skills, ability to handle high volumes of tasks efficiently, and adaptability to new challenges. Proficient in English, with strong communication abilities to interact effectively with customers and colleagues. Currently pursuing university studies, showcasing a dedication to personal growth and development.

Overview

3
3
years of professional experience

Work History

Food Attendant

One Stop Restaurant
Melbourne, VIC
06.2024 - Current
  • Bussed tables to remove dirty dishes promptly after customers had finished their meals.
  • Maintained presence throughout meals to assist guests with additional food and beverage requests.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Greeted customers and provided them with menus.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Crew Member

Timmy's Burger
Melbourne, VIC
09.2023 - 03.2024
  • Served food quickly for positive guest experiences.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Packed fast food products in approved containers, cups, and bags.
  • Drove team success by quickly completing assigned tasks.

E Commerce Junior Specialist

ERKO TICARET AND ABIGAIL LLC[USA]
TURKIYE
03.2022 - 10.2022
  • Organized client meetings to provide project updates.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Handled customer complaints in a timely manner and escalated as necessary.

Marketing Staff Member

CISIY TEKSTIL
Turkey
07.2022 - 09.2022
  • Negotiated contracts with vendors and service providers to support marketing activities within budget constraints.
  • Organized and attended trade shows, enhancing brand recognition and generating qualified leads.
  • Managed social media accounts, creating engaging content that boosted follower engagement by significant percentages.

Education

Some College (No Degree) - ENGLISH

ILSC
Melbourne, VIC
07-2024

High School Diploma -

Bursa SINAV COLLEGE
TURKIYE
07-2019

Bachelor of Arts - COMMERCE

RMIT University
Melbourne, VIC

Skills

  • Menu offerings
  • Personal hygiene
  • Menu item expertise
  • Food handling safety
  • Ordering procedures
  • Safe food handling
  • Phone orders
  • High volume dining
  • Cash handling
  • Organization and efficiency
  • Positive attitude

Affiliations

  • Volunteer, TEMA FOUNDATION(2023): Coordinated environmental events and fundraisers.
  • Volunteer, TURKISH RED CRESCENT YOUTH ORGANIZATION(2023): Assisted in organizing workshops and distribute resources to those in need.
  • Basketball player

Timeline

Food Attendant

One Stop Restaurant
06.2024 - Current

Crew Member

Timmy's Burger
09.2023 - 03.2024

Marketing Staff Member

CISIY TEKSTIL
07.2022 - 09.2022

E Commerce Junior Specialist

ERKO TICARET AND ABIGAIL LLC[USA]
03.2022 - 10.2022

Some College (No Degree) - ENGLISH

ILSC

High School Diploma -

Bursa SINAV COLLEGE

Bachelor of Arts - COMMERCE

RMIT University

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Melisa temel