Melisa Top Gokirmak
Melbourne,Australia
Summary
Aspiring Data Analyst with hands-on experience in data cleaning, reporting, and dashboard creation through real-world projects (World Vision Australia, Earthwatch Australia, Fruit2Work). Currently completing a Master’s in Business Analytics - Artificial Intelligence in Business) at Deakin University. Skilled in Python, R, RapidMiner, SQL, Excel, and Tableau, PowerBI to transform data into actionable business insights.
Overview
5
5
years of professional experience
Work History
Retail Sales Assistant (Casual)
Palermo Swanston Pty Ltd
Melbourne Central
08.2025 - Current
- Delivered consultative sales while consistently exceeding daily revenue targets by leveraging customer insights and personalized recommendations.
- Increased average transaction value through data-informed upselling and cross-selling strategies.
- Maintained high service standards in a fast-paced, KPI-driven environment, contributing to improved customer satisfaction and retention.
Business Development Assistant (Casual)
Einstein College of Australia
CBD
04.2025 - 09.2025
- Managed and qualified student inquiries to support enrolment conversions and improve overall customer experience.
- Maintained CRM and student management systems, ensuring accurate data entry, reporting, and data integrity.
- Utilized Excel and Office tools to track enquiries, monitor performance, and support operational reporting.
Data and Process Development Intern
Earthwatch Australia
Melbourne On-Site
04.2025 - 06.2025
- Mapped and documented end-to-end data workflows to facilitate digital transformation and standardize reporting processes.
- Enhanced data quality and consistency through structured data entry, validation, and cleansing in Microsoft SharePoint and Excel.
- Built impact reports and performance summaries for internal stakeholders using SharePoint data, Excel dashboards, charts, and pivot tables.
- Analyzed data collected from field studies for project evaluation.
- Coordinated with cross-functional teams using Teams to track tasks, resolve blockers, and maintain clear documentation.
International Sales Supervisor
BD Electronics Ltd
Remote
12.2020 - 03.2024
- Developed and implemented targeted sales strategies, contributing to significant revenue growth.
- Established and maintained relationships with global clients through targeted outreach via calls, emails, and virtual meetings.
- Led and coached team of 3 sales representatives, achieving monthly revenue and KPI targets.
- Conducted recruitment processes and mentored team members, enhancing team performance through KPI monitoring.
- Prepared price quotations, managed purchase orders, and ensured timely deliveries by collaborating with logistics teams.
Education
Master of Business Analytics - Artificial Intelligence in Business
Deakin University
Melbourne, Australia04-2026
Bachelor of Business Administration -
Manisa Celal Bayar University
Manisa, Turkey07-2020
Erasmus Program -
Poznan University of Life Sciences
Poznan, Poland02-2020
AFS Exchange Program -
Udby Skole
Tuse Næs, Denmark08-2012
Skills
Technical Skills
- SQL, Python, R
- Excel (Pivot Tables, Dashboards)
- Tableau
- Power BI
- RapidMiner (AltairAI)
Data Skills
- Data Cleaning
- Data Analysis
- Reporting & Dashboarding
- Agile methodologies
- Machine Learning
- Responsible Artificial Intelligence
Tools
- CRM (Zoho, Bitrix24), SAP Basics
Hobbies and Interests
- Horse Riding
- Painting
- Beach Volleyball
- Flute
- Kickboxing
Awards And Certificates
- AFS Exchange Student %100 Scholarship (Denmark), Turkish Cultural Foundation, 2011-2012
- Certificate of Participation – Machine Learning in Business Competition, Deakin University, 2025
- MCBU Social Responsibility Project, Volunteer, 2018-2019
- "Hakkari Gel Gari" AFS Intercultural Exchange Project, 2016
- Beta Alpha Psi Associate Member
Languages
English
Full Professional
Turkish
Native/ Bilingual
Danish
Limited
Fruit2Work-Work Integrated Project
- Developed data-driven insights to support a social enterprise focused on reintegrating former offenders into the workforce.
- Analyzed organisational data and contributed to recommendations aimed at improving operational efficiency and program impact.
World Vision Australia – Capstone Project
- Performed diagnostic, explanatory, and predictive analytics on donor data to uncover patterns and key drivers.
- Built Power BI dashboards to visualize insights and support stakeholder reporting.
- Delivered analytical reports and recommendations to improve engagement and decision-making processes.
Timeline
Retail Sales Assistant (Casual)
Palermo Swanston Pty Ltd
08.2025 - Current
Business Development Assistant (Casual)
Einstein College of Australia
04.2025 - 09.2025
Data and Process Development Intern
Earthwatch Australia
04.2025 - 06.2025
International Sales Supervisor
BD Electronics Ltd
12.2020 - 03.2024
Master of Business Analytics - Artificial Intelligence in Business
Deakin University
Bachelor of Business Administration -
Manisa Celal Bayar University
Erasmus Program -
Poznan University of Life Sciences
AFS Exchange Program -
Udby Skole