Melisa Yavuzcan
Melbourne,VIC
Summary
Dynamic professional with a proven track record at Mehmet Usta, excelling in customer service and food management. Adept at problem resolution and office organization, I effectively streamlined operations and enhanced guest experiences. Recognized for my collaborative teamwork and efficient communication, I thrive in fast-paced environments while maintaining high standards of service.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Mehmet Usta
Melbourne, Victoria
04.2025 - 08.2025
- Greeted and welcomed guests in a friendly manner.
- Managed reservation system to ensure accurate bookings.
- Assisted with food and beverage orders for customers.
- Maintained cleanliness of dining areas throughout shifts.
- Addressed guest inquiries and resolved issues promptly.
- Collaborated with kitchen staff to streamline service flow.
- Greeted customers and provided friendly customer service.
Administrative Assistant
Oz Graphics
Melbourne, Victoria
07.2024 - 08.2025
- Organized and maintained office files and documents for efficient retrieval.
- Managed scheduling and appointments for team members to optimize workflow.
- Supported bookkeeping tasks by processing invoices and expense reports.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Education
High School
Greenvale Secondary College
Melbourne, VICSkills
- Customer service
- Office organization
- Appointment scheduling
- Efficient communication
- Food and beverage management
- Problem resolution
- Collaborative teamwork
- Time management
- Multitasking and organization
About me
Reliable and hardworking professional with experience in both fast-paced restaurant environments and administrative roles. Skilled in customer service, multitasking, and office organization. Strong communicator with a proven ability to adapt quickly and support team success.
Languages
English
Native/ Bilingual
Turkish
Limited
Affiliations
* Demonstrated strong teamwork and communication skills through consistent participation in team sports such as soccer and tennis. These experiences have enhanced my ability to collaborate effectively, stay disciplined under pressure, and contribute positively to group dynamics while working toward shared goals.
References
References available upon request.
Timeline
Front of House Employee
Mehmet Usta
04.2025 - 08.2025
Administrative Assistant
Oz Graphics
07.2024 - 08.2025
High School
Greenvale Secondary College
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