MELISHA KALANSOORIYA
Guildford West,NSW
Summary
Profile Summary
Dynamic and dedicated professional with experience in Early Childhood Education and Care, developed through working alongside my mother's Family Day Care service. Committed to creating a positive environment while managing time efficiently to meet compliance requirements and deliver quality education and care.
Additionally experienced in the service industry through my work at McDonald's, excelling in teamwork, communication, customer satisfaction, and problem-solving. Reliable, adaptable, and focused on maintaining high service standards with a positive attitude.
Overview
1
1
year of professional experience
Work History
Crew member
McDonald's
2023.02 - 2024.08
- Resolved customer complaints professionally to maintain satisfaction. Assembled, served, and packaged meals and beverages according to guest preferences and company standards. Maintained a clean and organized work area to support efficient operations. Ensured a welcoming dining environment by cleaning tables and removing trash.
Workplacement
Education and Care Service
2024.05 - 2024.06
- Provided safe, nurturing, and reliable care for children of various ages, meeting their individual needs.
- Supported children's emotional and social development through positive interactions and guidance.
- Assisted in planning and implementing engaging activities to foster children’s learning and development.
- Partnered with other educators and staff to deliver high-quality education and care programs.
- Maintained a safe, hygienic, and inclusive environment in line with service policies and procedures.
- Responded to parent inquiries about childcare services, offering clear communication and support.
- Collaborated with staff to ensure students received the highest quality of customer service.
- Worked effectively with team members across tasks, demonstrating adaptability in diverse work situations.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Fostered a positive work environment by building strong relationships with peers, supervisors, and students.
Workplacement
Roshays
2023.07 - 2023.07
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Diploma: Early Childhood Education And Care
First Base Training
Parramatta, NSW2025-03
Cert III - Early Childhood Education And Care
H&H Accredicted Training Collage
South Granville, NSW01.2024
High school -
Cerdon College 2019-2023
2023-09
Skills
- Time management
- Problem-solving
- Teamwork
- Attention to detail
- Critical thinking
- Positive attitude
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Clear communication
LANGUAGES
English (Fluent)
Timeline
Workplacement
Education and Care Service
2024.05 - 2024.06
Workplacement
Roshays
2023.07 - 2023.07
Crew member
McDonald's
2023.02 - 2024.08
Diploma: Early Childhood Education And Care
First Base Training
Cert III - Early Childhood Education And Care
H&H Accredicted Training Collage
High school -
Cerdon College 2019-2023