Melissa Amos
Rooty Hill,NSW
Summary
Dynamic Crew Trainer with a proven track record at McDonald's, specialising in elevating customer service standards and enhancing team performance through effective employee training. Excelled in customer service and team leadership, consistently fostering a positive work environment. Achieved significant improvements in service efficiency and crew skill development.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's
03.2022 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
No Degree -
Rooty Hill High School
Rooty Hill, NSW01-2025
Skills
- Customer service
- Employee training
- Team collaboration
- Opening and closing procedures
- Team leadership
Timeline
Crew Trainer
McDonald's
03.2022 - Current
No Degree -
Rooty Hill High School
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