Melissa Aumua
Marayong,NSW
Summary
I aim to utilise my current skillset in any work environment in order to create a foundation which I can continue to expand upon in the coming future.
Outgoing individual with well-honed organisational, labour and teamwork skills. Enthusiastic and team-driven with 2 years of experience working in Precast environments.
Overview
11
11
years of professional experience
Work History
Leading Hand - Carousel
JCGJV - ETP
06.2024 - Current
- Followed protocols and stayed organised to provide personal and teammate safety.
- Collaborated with Supervisor to develop effective solutions tailored to meet production targets daily.
- Assisting Supervisor with inventory and employees timesheets.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Labourer - Production Line
JCGJV - ETP
05.2024 - 06.2024
- Cross trained across the prep side of the production line
- Followed instructions and safety protocols to prevent accidents and injuries.
- Performed general housekeeping and cleaning tasks.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Leading Hand Production Line
AFJV - CTP
05.2023 - 05.2024
- Helped maintain a positive work atmosphere among colleague through open communication channels and a commitment to teamwork in a fast-paced environment
- Help train new employees and ensure they are following correct company procedures
- Maintained tools and equipment in excellent condition, prolonging their lifespan and ensuring optimal performance during use.
- Organised and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Civil Labourer
AFJV - CTP
05.2022 - 05.2023
- Assisted in achieving project milestones by diligently working overtime when necessary to meet deadlines.
- Worked with construction supervisors and foreman to maintain safe job site.
- Collaborated with the team to achieve successful project outcomes by executing assigned tasks efficiently.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to labourer tasks.
Customer Service Officer
Credit Corp Financial Services
07.2018 - 01.2021
- Front liner interactions with customer's assistance with applications, enquires and complaints
- Multi-tasking in handling outbound and inbound calls enquires
- Managing confidential documents
- Allocating calls to the correct department and assisting enquires about the product
- Handling feedback and complaints
Team Member
Kentucky Fried Chicken
01.2014 - 06.2018
- Tasked with managing stock inventory, training to successfully handle day-to-day operations while on shift
- General food preparation and handling in a team based environment
- Handling customer feedback and complaints both face-to-face as well as via a company phone
- Reading and implementing site operating procedures
- Managing a team in a fast-paced environment
- Ensuring high customer satisfaction with the product
Education
Completed HSC (High School Certificate) -
Blacktown Girls High School
Sydney 12-2017
Skills
- Interpersonal skills
- Team based environment
- Effective communication
- Team collaboration
Timeline
Leading Hand - Carousel
JCGJV - ETP
06.2024 - Current
Labourer - Production Line
JCGJV - ETP
05.2024 - 06.2024
Leading Hand Production Line
AFJV - CTP
05.2023 - 05.2024
Civil Labourer
AFJV - CTP
05.2022 - 05.2023
Customer Service Officer
Credit Corp Financial Services
07.2018 - 01.2021
Team Member
Kentucky Fried Chicken
01.2014 - 06.2018
Completed HSC (High School Certificate) -
Blacktown Girls High School
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