Melissa Ayoubi
Hampton,VIC
Summary
Polished and professional Boutique Manager with proven skills in driving substantial sales. Offers demonstrated expertise in segment sales, marketing and customer relations. Successful at building niche store environments and stellar market reputation.
Overview
8
8
years of professional experience
Work History
Boutique Owner
SISTA MELBOURNE
Melbourne, VIC
09.2018 - Current
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Created and monitored promotional approaches to increase sales and profit levels.
Online Boutique Owner
MAD ABOUT THE GIRL
Elwood, VIC
07.2015 - 07.2017
- Consulted with customers to assess needs and propose optimal solutions.
Education
Certificate I - SOCIAL MEDIA
02.2019
During this 12 week introduction course we covered all aspects of how to create interesting and relevant content. We also covered how effectively schedule posts and formulate effective SEO dialogue.
02.2004
- Completed professional development in subject
- This diploma was a 2 Year course that covered all aspects of beauty therapy.
- Business management in a salon environment.
- How to effectively market a salon to promote new business and reach new clients.
YEAR 12
01.1989
Skills
- Employee Training
- Problem Anticipation and Resolution
- Staff Management
- Customer Service
- Operational Efficiency
- Verbal and Written Communication
- Professional Development
- Administrative Management
- Supplier Monitoring
- Cash Register Operations
- Employee Motivation and Performance
- Issue Resolution
- Leadership and People Development
- Sales Tracking
- Sales Planning
- Sales Promotion
- Business Leadership
- Budgeting and Cost Control
- Product and Service Knowledge
- Annual Planning
- Professional Relationships
- New Business Development
- Customer Loyalty
- Operations Start-Up
- Inventory Accuracy
- Sales Strategies
- Customer Experience
Websites
Timeline
Boutique Owner - SISTA MELBOURNE
09.2018 - Current
Online Boutique Owner - MAD ABOUT THE GIRL
07.2015 - 07.2017
SOCIAL AND DIGITAL MEDIA - Certificate I, SOCIAL MEDIA
DIPLOMA HEALTH SCIENCE - ,
CLONARD GIRLS COLLEGE - , YEAR 12
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