Summary
Overview
Work History
Education
Skills
References
Ben Dolling
Lyn Sellars
Timeline
Generic

Melissa Beattie

Mt Gravatt East, Brisbane,QLD

Summary

I am a skilled administrative team member with an in-depth understanding of medical standards, compliance requirements, and operational procedures. Practiced problem-solver with a friendly and caring approach to patient care. I am an organized individual who brings a background in medical office settings, handling patient needs.

I have worked for my current doctor for over 10 years now, which I think speaks to my loyalty and commitment.

Overview

11
11
years of professional experience

Work History

Medical Receptionist

Dr Maurice Heiner
Brisbane, QLD
02.2015 - Current
  • Greeted patients and managed front desk operations efficiently.
  • Handled patient inquiries and resolved issues with professionalism.
  • Managed phone communications, directing calls to appropriate personnel.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Checked patients in and out for appointments and collected co-payments.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.

Medical Receptionist

Dr Justin Hundloe
Brisbane, QLD
06.2014 - 12.2014
  • Greeted patients and managed front desk operations efficiently.
  • Maintained accurate patient records and updated information regularly.
  • Managed phone communications, directing calls to appropriate personnel.

Education

Some College (No Degree) -

Edgewater College
New Zealand

Skills

  • Patient scheduling
  • Telephone triage
  • Office software
  • Patient record maintenance
  • Appointment coordination
  • Billing procedures
  • Problem solving
  • Attention to detail

References

References available upon request.

Ben Dolling

Phone: 0403 061 018

Lyn Sellars

Phone : 0410 488 187

Timeline

Medical Receptionist

Dr Maurice Heiner
02.2015 - Current

Medical Receptionist

Dr Justin Hundloe
06.2014 - 12.2014

Some College (No Degree) -

Edgewater College

Similar Profiles

CREATE PROFILE
Melissa Beattie