Melissa Bennett

• Emptied trashcans and transported waste to collection areas.
• Used time management and efficient cleaning methods to meet deadlines.
• Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
• Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Delivered quality customer service to address urgent needs and cleaning requests.
• made beds and generalized house duties.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Generated reports and typed letters in Word and prepared PowerPoint presentations.
• Arranged rapid office equipment repair and maintenance with vendors.
• Managed Access databases converting complex data into easy-to-interpret data.

• Processed employee expense reports quickly to prevent delays in payouts.
• Filing a range of documents.
• Fostered strong rapport with clients, vendors and stakeholders through consistent follow-up and communication.
• Anticipated and prepared required materials for meetings.
• Managed day-to-day development issues.
• Increased accuracy through improved processes for fiscal monitoring, payroll and operational expenses.
• Revised plans to meet changing goals and requirements.
• Revising invoices and and following them up
• Making high purchases for the business, including materials and office equipment.

Business Administration Cert 3

Work cover NSW safety Zone Certificate

• Literacy and tutoring (schools volunteer tutoring) 90288NSW
• Peer Support Program ( Peer Support Foundation)
• 2 Silver Merit awards in Maths and Science
• Silver accommodation award in all areas