Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Melissa Bohan

Mount Isa,QLD

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and Leading a Productive Team.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Stock Inventory Manager

Kmart
Mount Isa, QLD
02.2019 - Current
  • Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
  • Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.
  • Maintained high levels of product availability by ensuring timely replenishment of stock.
  • Ensured product quality and safety standards were met throughout the inventory process.
  • Created reports on inventory levels, trends, costs, deliveries. for upper management review.
  • Established effective relationships with suppliers to ensure optimal service at competitive prices.
  • Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
  • Tracked shipments from vendors for prompt resolution of any discrepancies or delays encountered during transit or delivery.
  • Adhered to all safety regulations when handling hazardous materials in compliance with OSHA guidelines.
  • Resolved issues related to receiving errors such as incorrect quantities or missing items.
  • Coordinated with internal departments regarding returns, exchanges, credits due to damaged goods or wrong shipments.
  • Participated in annual physical inventories conducted at multiple locations.
  • Received, evaluated and scanned in new inventory, updated computer database and proactively resolved variances.
  • Monitored inventories on computer to generate accurate reports.
  • Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
  • Trained and developed staff on proper receiving, processing and stocking procedures.
  • Examined levels of supplies and material to determine shortages.
  • Organized and cleaned backroom and equipment to improve operations.
  • Led team of inventory employees to receive and record new stock.
  • Coached employees on inventory management activities, identifying quality candidates for advancement opportunities.
  • Followed operational guidelines to properly unload and stock merchandise.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Identified opportunities to reduce cost and improve productivity.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing the unpacking and filling.
  • Prepared inventory for shipment by attaching tags and labels.
  • Consistently met company and department objectives within budget and time constraints.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Handled departmental scheduling to maintain proper staffing for shifts.

Team Member

Kmart
Mount Isa, QLD
07.2014 - 02.2019
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.
  • Answered phone calls regarding inquiries about products or services.
  • Attended staff meetings to stay updated on company policies and procedures.
  • Recognized potential theft situations and alerted supervisor immediately.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Built and maintained working relationships with peers and upper management.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Improved knowledge and productivity through continuous education and learning from senior team leaders.

Skills

  • Employee Supervision And Motivation
  • Equipment Operation
  • Handheld Scanner Operation
  • Order Fulfillment
  • Inventory Management
  • Order Shipment
  • Equipment Monitoring
  • Safety Precautions
  • Truck Loading
  • Order Picking And Processing
  • Workplace Safety
  • Complaint Resolution
  • Heavy Lifting
  • Staff Management
  • Report Preparation
  • Customer Support
  • Policies And Procedures
  • Vendor Relationship Management
  • Audit Processes
  • Tagging Procedures
  • Critical Thinking
  • Customer Relations
  • Training And Mentoring
  • Data Gathering
  • Outstanding Communication Skills
  • Operational Budgeting
  • Staff Supervision
  • Documentation And Reporting

Certification

  • RIICOM301E (S1)Communication Information
  • RIIRIS301E (S2) Apply risk management processes
  • RIIWHS301E (S3) Conduct safety and health investigations
  • RIIMPO320E Conduct civil construction excavator operations
  • RIIMPO321E Conduct civil construction wheeled front end loader operations
  • AUR20705 Certificate II in Automotive Mechanical
  • ECOLAB Safe storage and handling of cleaning agents and sanitizers
  • First Aid CPR

Timeline

Stock Inventory Manager

Kmart
02.2019 - Current

Team Member

Kmart
07.2014 - 02.2019

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Melissa Bohan