Melissa Bos
Sydney,NSW
Summary
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
4
4
years of professional experience
Work History
Account Manager
I.T. Facility Benelux
12.2023 - Current
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Developed successful customer relationships to boost sales opportunities.
- Listened to customer needs to identify and recommend best products and services.
- Prepared and presented detailed reports on account status, challenges, and growth opportunities to executive leadership.
- Negotiated contracts with clients to maximize profitability.
- Analysed client data and identified opportunities for growth.
- Provided end customers with complimentary, market-leading comparisons.
Store Employee
Zara Rotterdam
06.2023 - 06.2024
- Maintain presentation standards through visual merchandising, stock management and cleaning
- Process customer transactions on the point-of-sale system.
- Exceed sales targets and business key performance indicators.
- Provide styling advice and support in fitting rooms.
- Monitored product inventory levels to support completion of order requests and audits.
Waitress
Paddles Waddinxveen
Rotterdam, Netherlands
04.2021 - 08.2023
- Processed payments accurately using cash registers or POS systems.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Served food and beverages to patrons and confirmed complete orders.
Education
Havo -
COENECOOP COLLEGE
Skills
- A passion for providing exceptional customer service
- A love for fashion and styling
- Strong leadership, organizational skills, and training abilities
- An empathetic and clear communicator
- High enthusiasm to learn and succeed
- Motivational skills
- Initiative and adaptability
- Results and solutions focused
- Driven by high KPI targets
Languages
- English, Fluent
- Dutch, Fluent
Personal Information
Date of Birth: 05/27/05
Accomplishments
- Gymnastics State Champion
- School Sports Captain
Timeline
Account Manager
I.T. Facility Benelux
12.2023 - Current
Store Employee
Zara Rotterdam
06.2023 - 06.2024
Waitress
Paddles Waddinxveen
04.2021 - 08.2023
Havo -
COENECOOP COLLEGE
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