Overview
Work History
Timeline
Generic

Melissa Cambey

Overview

23
23
years of professional experience

Work History

Nanny/Household Manager

Freeman-Topper Family
06.2024 - Current
  • Nanny for 3 primary school aged children
  • Recipe and meal preparation
  • Grocery shopping
  • General cleaning
  • Laundry
  • Admin assistance
  • Running errands
  • Taking children to afterschool activities and playdates
  • Pet Care

Household Manager

Feller Family
02.2024 - Current
  • Developed healthy recipe ideas and prepared meals for the family
  • Grocery shopping
  • Laundry
  • Running errands
  • Admin assistance
  • Household organisation
  • General cleaning

Nanny

Piniero Family
01.2021 - Current
  • Before and after school care for two girls aged 10 and 12
  • Prepared breakfast and school lunches
  • Assisted girls in their morning routine
  • Driving girls to school
  • Afternoon school pick-up
  • Accompany girls to afterschool activities - swimming, French and Spanish lessons, water-polo, tutoring
  • Helped children complete homework assignments and school projects.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Planned fun outings and educational activities to keep children entertained.

Nanny and Household Manager (Temporary Role )

Landman Family
02.2023 - 05.2023
  • Care for 4 children- ages 8, 10 year old twins and 13 year old
  • Organised weekly menu plan in consultation with children's mother
  • Meal preparation and grocery shopping
  • Maintained a safe and hygienic home by implementing thorough cleaning routines
  • Performed daily laundry duties
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean
  • Assisted in organizing spaces within the home
  • Implemented customised cleaning schedules tailored to individual client preferences and needs
  • Anticipated clients needs proactively, resolving issues before they escalated into larger problems
  • Managed household inventories, ensuring adequate supplies were always available when needed
  • Coordinated maintenance services as needed
  • Handled budgeting responsibilities for various household expenses
  • Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles
  • Efficiently managed pet care responsibilities including walking the family dog regularly to maintain their health and wellbeing
  • Completed errands and shopping tasks in a timely manner
  • Cleaned and organised kitchen and eating areas
  • Handled incoming mail, bills and invoices and completed appropriate actions
  • Maintained family's schedule and organised events.
  • Co-ordination of school pick up with mother and accompanying children to afterschool activities - swimming, soccer, rugby training
  • Attend medical and dental appointments with children
  • Assist children with homework and reading tasks
  • Confirm school uniforms are ready for the next day
  • Lunchbox prep with the children
  • After dinner clean up

Nanny and Household Manager

Tompkins Family
10.2020 - 07.2022
  • Care for 3 children aged 14, 11 and 8
  • Organised weekly menu plan in consultation with children's mother
  • Meal preparation and grocery shopping
  • Maintained a safe and hygienic home by implementing thorough cleaning routines.
  • Performed daily laundry duties
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Anticipated clients needs proactively, resolving issues before they escalated into larger problems.
  • Managed household inventories, ensuring adequate supplies were always available when needed.
  • Liaising with vendors to schedule appointments
  • Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.
  • Efficiently managed pet care responsibilities including walking the family dog regularly to maintain their health and wellbeing.
  • Completed errands and shopping tasks in a timely manner
  • Cleaned and organised kitchen and eating areas
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Maintained family's schedule and organised events.
  • Co-ordination of school pick up with mother and accompanying children to afterschool activities - swimming, dancing, tutoring
  • Attend medical and dental appointments with children
  • Assist children with homework and reading tasks
  • Assist children with lunchbox prep and ensure uniforms were ready for the next day
  • After dinner clean up

Radiology Administration Assistant Manager

Randwick Medical Imaging
08.2016 - 10.2020
  • Managed front desk in a busy radiology practice
  • Handling enquiries for general radiology and women's imaging patients
  • Booking ultrasound and CT appointments
  • Booking women's imaging appointments- Obstetric, Gynecology, Mammograms
  • Scheduling patients for genetic testing
  • Maximized appointment availability by coordinating daily schedules for multiple radiologists, sonographers, and support staff
  • Increased patient retention rates with exceptional customer service skills when addressing concerns or complaints professionally and courteously
  • Collaborated closely with clinical staff to ensure proper patient flow throughout the facility from check-in to discharge
  • Promoted a positive patient experience by proactively addressing concerns and providing clear communication regarding appointment changes or delays
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls
  • Coordinated referrals through medical specialists and documented details in patient files
  • Prepared and processed patient referrals and transfer requests
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Assisted with medical coding and billing tasks.
  • Received and routed laboratory results to correct clinical staff members.
  • Conducted patient intake interviews, recording and documenting relevant information.
  • End of day banking

Nanny

Hayes Family
11.2012 - 12.2015
  • Before and after school care for twin 12 year old girls
  • Prepared breakfast and lunch
  • Assist girls in their morning routine
  • Driving girls to school
  • School pick up
  • Accompanied children to afterschool activities- horse riding, swimming, netball, gymnastics
  • Helped children complete homework assignments and school projects.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Planned fun outings and educational activities to keep children entertained.

Nanny

Powell Family
01.2011 - 11.2012
  • Before and after school care for three girls aged 7,8 and 9
  • Prepared breakfasts and school lunches
  • Assisting girls with their morning routine
  • Driving girls to school
  • School pick up
  • Accompany girls to afterschool activities - swimming, gymnastics, netball
  • Helped children complete homework assignments and school projects.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Planned fun outings and educational activities to keep children entertained.

Assistant Manager

Primary Health Care
12.2005 - 01.2011
  • Managed front desk in several different departments (General Practice, Specialist, Radiology, Physiotherapy) in a large and extremely busy walk -in medical practice with average of 300 patients a day
  • Enhanced patient satisfaction by resolving administrative concerns and providing clear communication.
  • Collaborated with healthcare professionals to ensure timely delivery of patient care services
  • Managed daily operations for a smooth-running medical facility
  • Improved staff performance through regular training, evaluations, and feedback sessions
  • Coordinated employee schedules, ensuring adequate staffing levels
  • Oversaw inventory management tasks such as ordering supplies, tracking usage trends, and optimising stock levels
  • Served as an escalation point for complex patient cases or disputes
  • Coordinated patient scheduling, check-in, check-out and payments for billing
  • Provided prompt, polite and professional in-person and telephone customer service
  • Registered patients and completed associated paperwork for accurate records
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
  • Reconciled daily payments received and prepared deposits for smooth office finances

Medical Administrative Assistant

Coogee Family Medical Centre
12.2001 - 09.2005
  • Provided exceptional customer service to patients, addressing concerns promptly and professionally
  • Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service
  • Scheduled appointments
  • Maintained cleanliness and organisation within the reception area, creating a welcoming atmosphere for patients and visitors alike.
  • Assisted in the training of new administrative staff members, sharing expertise and best practices to support their professional development.
  • Coordinated referral appointments with external specialists, ensuring that relevant medical records were shared in a timely manner for optimal patient care continuity.
  • Maintained and updated patient records for accurate, current medical histories.
  • Supported office staff and operational requirements with administrative tasks.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Registered patients and completed associated paperwork for accurate records.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

Timeline

Nanny/Household Manager

Freeman-Topper Family
06.2024 - Current

Household Manager

Feller Family
02.2024 - Current

Nanny and Household Manager (Temporary Role )

Landman Family
02.2023 - 05.2023

Nanny

Piniero Family
01.2021 - Current

Nanny and Household Manager

Tompkins Family
10.2020 - 07.2022

Radiology Administration Assistant Manager

Randwick Medical Imaging
08.2016 - 10.2020

Nanny

Hayes Family
11.2012 - 12.2015

Nanny

Powell Family
01.2011 - 11.2012

Assistant Manager

Primary Health Care
12.2005 - 01.2011

Medical Administrative Assistant

Coogee Family Medical Centre
12.2001 - 09.2005

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Melissa Cambey