Melissa Chisholm

Versatile Administration Officer skilled in managing diverse tasks and completing priorities on daily basis. Practiced at driving improvements to quality, productivity and service, demonstrated over 18 years of Administration experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• Certificate of Completion for Driver Safety
• Introduction to Private Practice
• Certificate of Attendance for Culture Practice
• Statement of Completion for Ethics, Integrity and Accountability 2016
• ESM – Advanced Level
• Hospital Based Computer Information System (HBCIS)
• Code of Conduct

• Q-Fleet – maintenance, services & car booking through Utilised Management Service (UMS)
• Enterprise Scheduling Management (ESM)
• Integrated Electronic Medical Record (ieMR)
• Attend to telephone enquiries for ACHS
• S4HANA – ordering supplies and maintenance requests
• WINC – ordering of office supplies
• Print Daily Staff Variance Forms off Work brain.
• Betasphere – entering odometer readings for Q -Fleet
• Retrieval of medical records for presentation to the Emergency Department
• Ensure the records are tracked on HBCIS to the receiving location.
• After hours retrieve medical records for Emergency Department from within business units.
• Medical Record/Chart Maintenance which includes:
• Filing of pathology, correspondence in medical record
• Check in medical records for completeness and accuracy before returning to main file.
• Accurate tracking of medical records to be returned to main file using HBCIS.
• Return medical records to main file in strict terminal digit order.
• After hours release of patient history to other hospitals and health professionals for direct patient care.
• Carry out culling duties in both main file and secondary storage to comply with QH retention policy.
• Always maintain confidentiality.
• Attending to telephone requests.
• Able to prioritise workloads affectively and complete duties without supervision.

• Christina Smith, CNC – Post Acute Care, Adult Community Health, 4226 4471
• Sorelle Doherty, Team Leader, Adult Community Health, 4226 4503