Melissa Church
Pemberton,WA
Summary
High-level administrative support throughout the workplace environment being a dependable and quick-learning team player with effective communication and organisational skills.
Overview
13
13
years of professional experience
Work History
Executive Assistant
LJ Hooker Pemberton Manjimup
01.2015 - Current
- Supported Business Director and Business Directors Wife on a daily basis.
- Handled confidential and sensitive information with discretion.
- Assisted Sales Rep with calendar management and scheduling of meetings and appointments.
- Co- managed social media pages - Creation of posts, boosted ads when required.
- Meet and greet clients upon office entry.
- Organised monthly meetings with team members.
- Updated spreadsheets and databases to track and report on performance and sales data.
- Screened calls and emails and responded accordingly to support staff.
- Data entry and filing, including archiving.
- Facilitated training and onboarding for incoming office staff.
- Used relevant software to prepare documents and reports.
- Prepared newsletter weekly for our database.
- Oversee IT issues and assist our IT if requested.
- Preparation of sale gifts.
- Scheduled inspections and sale viewings.
- Assisted property management staff with support when required.
`Deli Service Member
IGA
02.2012 - 09.2014
- Prevented food spoilage by monitoring usage dates, rotating stock, and following proper storage procedures.
- Maintained clean workspaces to maximise staff productivity and safety.
- Prepared customer orders by slicing, weighing, and packaging cheeses.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Cleaned and sanitised dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Business Systems Operator
LJ Hooker Pemberton Manjimup
03.2010 - 09.2012
- Processed property listings.
- Collection of confidential information and filed accordingly.
- Processed sales of properties.
- Process listings of properties.
- Provided admin support where necessary to sales staff and property management staff.
- Monitored website and made changes when necessary.
- Monitored system and application availability and performance information to support efficient operation.
- Provided basic end-user troubleshooting and desktop support.
- Oversee IT issues.
- Data entry into CRM.
- Filing and archiving of files.
- Stationery orders when required.
Education
Certificate III in Business Administration
08.2014
Bunbury Senior High School
Bunbury12.2000
Skills
- Ability to work well within a team environment or individually
- Office Administration
- Knowledge of Microsoft Office systems
- Attention to detail
- Adaptable to new environments and technology
- Experienced in identifying customer needs through active listening techniques
- Over 10 years providing customer service Friendly, warm, patient, empathetic and personable
- Well developed written and verbal communication skills
Hobbies
Cooking - I love to bake.
Beach fishing with my family.
4WD Adventuring.
Family weekends in Windy Harbour.
References
Lynn Daubney
0427 751 052
Karen Wallbank
0408 096 526
Timeline
Executive Assistant
LJ Hooker Pemberton Manjimup
01.2015 - Current
`Deli Service Member
IGA
02.2012 - 09.2014
Business Systems Operator
LJ Hooker Pemberton Manjimup
03.2010 - 09.2012
Certificate III in Business Administration
Bunbury Senior High School
Similar Profiles
Swati AjmeraSwati Ajmera
Operations Manager at LJ Hooker Property Point (formerly LJ Hooker Point Cook)Operations Manager at LJ Hooker Property Point (formerly LJ Hooker Point Cook)
Nika KascelanNika Kascelan
Property Management Coordinator at LJ Hooker AshfieldProperty Management Coordinator at LJ Hooker Ashfield
Kylie BonanniKylie Bonanni
Business Development Manager at LJ Hooker Real EstateBusiness Development Manager at LJ Hooker Real Estate
Kim MarcianoKim Marciano
Manager at Margaret River CottagesManager at Margaret River Cottages
Phoebe KellyPhoebe Kelly
Sous Chef at Jaspers Whisky BarSous Chef at Jaspers Whisky Bar