Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Coulston

Ringwood North,VIC

Summary

Organized Administrative Assistant experienced in assisting with daily office needs and managing administrative activities. Energetic and reputable individual possessing strong work ethic, professional demeanor and great initiative. Comfortable working alone or with teams to accomplish on-time tasks

Overview

15
15
years of professional experience

Work History

Administrative Assistant

Social Butterfly
Blackburn, Vic
05.2023 - Current
  • Setting up an accounting system for a growing business.
  • Organizing the business to be more digitalized, setting up spread sheets for all the events run throughout the year.
  • Setting up excell spreadsheets for each client and having them talk to a main sheet and tallying the hours for billing.
  • Invoicing monthly through Xero.

Addmin Assistant

SD Connect
Ringwood North, Vic
05.2023 - 12.2023
  • Scheduled appointments between clients and support coordination staff members.
  • Organized files, developed spreadsheets and scanned documents, setting up excel sheets to organize the client billables, and getting it to automatically calculate between sheets.
  • Processed invoices for payment using Xero accounting software, and contacting clients if needed about unpaid invoices.
  • Composed correspondence, reports and meeting notes.
  • Managed database systems containing client & provider contact information.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Managed incoming calls while providing information or transferring callers to appropriate staff members.
  • Provided administrative support to the Support Coordination team, including scheduling meetings and managing calendars.
  • Maintained accurate department and client records.
  • Answered questions from clients regarding products and services offered by the SD Connect.
  • Emailing clients about relevant programs for themselves or their loved one.
  • Preparing Power points for our Carer events.

Administrative Assistant

iDareU
Ringwood North, Vic
04.2019 - 04.2023
  • Scheduled appointments between clients and staff members.
  • Managed incoming calls while providing information or transferring callers to appropriate Staff members.
  • Organize workshops for carers and scheduling and reserving rooms and preparing supplies.
  • Provided administrative support to the iDareU team, including scheduling meetings and managing calendars.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Greeted carers in a professional manner, responding to inquiries and directing them to meeting space.
  • Maintained accurate department and client records.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Raised funds by organizing multiple charity events and diligently managed details to meet deadlines.
  • Created Microsoft Excel spreadsheets to manage our client billables, and to make sure they talked to each other to make the invoicing easier.
  • Processed invoices for payment using Xero accounting software.
  • managed accounts payable and if needed chased up overdue accounts.
  • Updated client database regularly to add new clients and details.

Business Owner

From the earth Kitchen & fruit & Veg
Ringwood North, VIC
01.2009 - 11.2018
  • Effectively managed the kitchen producing food for banquets, catered events and private parties.
  • Constantly kept a clean and safe environment by adhering to local sanitation and safety requirements.
  • Producing exceptional menu items that regularly garnered diners praise.
  • Developed new recipe's in accordance with consumers tastes, nutritional needs and dietary requirements and budgetary considerations.
  • Followed proper food handling methods and maintained correct temperature of all food products.
  • Handled customer orders including hand packing orders & delivering to customers.
  • Assisted in management of business operations by maintaining records and files, preparing costs and inventory reports and ordering supplies.

Education

Regency Collage Adelaide
Adelaide, SA

Skills

  • Calendar Management
  • Appointment Scheduling
  • Spreadsheet Management
  • Xero Invoice Processing
  • Word Documents
  • Microsoft Excel

Timeline

Administrative Assistant

Social Butterfly
05.2023 - Current

Addmin Assistant

SD Connect
05.2023 - 12.2023

Administrative Assistant

iDareU
04.2019 - 04.2023

Business Owner

From the earth Kitchen & fruit & Veg
01.2009 - 11.2018

Regency Collage Adelaide

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Melissa Coulston