Melissa Cripps
Launceston,TAS
Summary
Dynamic and motivated leader and manager, dedicated to meeting organisational goals and targets. Analytical problem-solver with skills in team building, leading and motivating, as well as excellent communication and relationship-building skills. Strategic-thinking individual focused planning, organising, and meeting KPIs. Sound ability to manage difficult situations and work under pressure, with a comprehensive knowledge in operations management. Collaborative leader who is well organised, displays high initiative and a demonstrates a strong work ethic. Committed to maintaining professionalism, accountability, respect, and integrity.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Acting Nursing Director
Launceston General Hospital
01.2024 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Improved work efficiency with strategic planning, resource allocation, and time management practices.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Tracked trends and suggested enhancements to both challenge and refine organisational deliverables and outcomes.
- Reduced operational risks while organising data to forecast performance trends.
- Established new policies and updated existing policies to improve standard of care for patients.
Foster Carer
Key Assets
11.2023 - Current
- Participated in ongoing training opportunities to stay current on best practices in foster care provision.
- Enhanced the well-being of foster children by providing a safe, nurturing environment and addressing emotional, social, and educational needs.
- Promoted healthy relationships among family members through effective communication practices and conflict resolution strategies.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Managed daily routines and schedules, fostering consistency and stability in the lives of foster children.
Assistant Director of Nursing
Launceston General Hospital
03.2023 - 01.2024
- Collaborated with staff, management, and external groups to coordinate patient care.
- Collaborated with interdisciplinary teams to develop efficient care strategies tailored to individual patient needs.
- Contributed to the accreditation process by maintaining compliance with state and federal regulations for nursing standards.
- Promoted a culture of teamwork by encouraging open communication among staff members and facilitating collaboration across departments.
- Participated in quality improvement initiatives aimed at enhancing overall service delivery within the facility.
- Established new policies and updated existing policies to improve standard of care for patients.
Nurse Unit Manager
Launceston General Hospital
07.2021 - 03.2023
- Conducted regular performance evaluations for staff members, providing constructive feedback and identifying opportunities for improvement.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Led teams in driving successful patient outcomes by prioritising standard of care and best practices.
- Managed budgetary concerns within the nursing unit, carefully allocating resources and controlling costs.
- Contributed to hospital-wide accreditation efforts, maintaining compliance with industry standards for nursing practice.
Project/Policy Nurse
Aged Care Emergency Operations Centre
10.2020 - 07.2021
- Coordinated cross-functional teams for seamless communication and efficient project management.
- Assisted in project management tasks for successful completion of organisational initiatives.
- Streamlined resource allocation processes by implementing project management tools and techniques.
- Improved team collaboration by setting up and maintaining project management tools.
- Developed project management roadmap to define project objectives, timelines and milestones.
Patient Flow Manager
Launceston General Hospital
01.2020 - 10.2020
- Facilitated a smooth patient flow through the emergency department by effectively coordinating bed assignments and transfers.
- Supported clinic management through accurate reporting on key performance metrics related to patient flow.
- Supported seamless patient flow between departments by collaborating with other units during high census periods.
- Collaborated with healthcare professionals to optimise patient flow and minimise delays in care delivery.
- Assisted in the identification of process inefficiencies, recommending changes that ultimately led to improvements in overall patient flow management.
Clinical Nurse Consultant
Launceston General Hospital
07.2019 - 10.2020
- Supported nursing staff retention by creating a positive work environment, addressing concerns, and providing resources for ongoing professional development.
- Collaborated with multidisciplinary teams to create individualised care plans that addressed the unique needs of each patient.
- Championed evidence-based practice within the organisation by leading the implementation of clinical practice guidelines designed to improve patient care outcomes.
- Implemented quality improvement initiatives aimed at enhancing the overall standard of patient care throughout the facility.
- Established performance metrics for evaluating nursing staff effectiveness, facilitating targeted professional development opportunities as needed.
Associate Nurse Unit Manager
Launceston General Hospital
10.2017 - 07.2019
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed effective improvement plans in alignment with goals and specifications.
Registered Nurse
Launceston General Hospital
01.2010 - 03.2016
- Utilised critical thinking skills to prioritise nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualised care plans.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Clinical Nurse Consultant
Lifescreen Australia
02.2014 - 01.2015
- Served as a liaison between primary care providers and various local agencies, establishing efficient communication channels that benefitted both parties.
- Coordinated referrals to appropriate specialists or services as needed, streamlining access to necessary treatments for patients in need.
- Managed infusion clinics, ensuring timely infusions for vulnerable populations within the community setting.
- Conducted home visits to assess patients'' living conditions, identifying potential hazards or barriers to optimal health.
- Performed treatments as ordered by physicians and documented actions.
Registered Nurse
Healthcare Australia
01.2011 - 11.2011
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
- Evaluated patient histories, complaints, and current symptoms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Education
Bachelor of Psychological Science -
University of Tasmania
Launceston, TAS2026
Graduate Certificate in Management -
AIM Business School
AIM Online2025
Advanced Certificate in Nutrition and Health Coaching -
Cadence Health
Online09.2018
Graduate Diploma - Nursing (spec)
University of Tasmania
Launceston, TAS2012
Graduate Certificate in Nursing (Spec) -
University of Tasmania
Launceston, TAS2011
Bachelor of Nursing -
University of Tasmania
Launceston, TAS2009
Certificate II & III in Hospitality Operations -
TAFE Tasmania
Launceston, TAS2006
Tasmanian Certificate of Education (TCE) -
St Patrick’s College
Launceston, TAS2005
Skills
Strategic Planning
Operations Management
Communication and Negotiation
Leadership and Management
Organisational Development
Data Management and Analysis
KPI Tracking
Performance Monitoring
Performance Improvements
Employee Management and Relations
Change Management
Process Improvements
Quality and Safety
Project Management
Teamwork and Collaboration
Project Management
Accomplishments
- Digital Health 101 | Australasian Institute of Digital Health | 2024
- Child Safety: Child Abuse Awareness and Prevention | University of Tasmania | 2024
- ASPIRE Leadership Program | Department of Health | 2023
- Root Cause Analysis Training | Tasmanian Health Service| 2023
- Psychological Safety at Work | Tasmanian Training Consortium | 2023
- Studer Group Leadership Workshop | Studer Group | 2022
- Leader’s Mindset Masterclass | Australian College of Nursing (ACN) | 2022
- Nightingale Challenge | Global leadership course | 2021
- Writing Clearly for the Government | Tasmanian Training Consortium | 2021
- Nationally Accredited 22459VIC - Course in the Australasian Inter-service Incident Management System | AIIMS | 2021
- Certificate in the Fundamentals of Core Interviews & Contact Tracing | Public Health Tasmania & University of Tasmania | 2021
Certification
AHPRA – Registered Nurse (Division 1)
Reg Number: NMW0000937342
21st December 2009 - Current
Working with Vulnerable People
Reg Number: 896285707
Expiry: 10th July 2028
Nursewise (Indemnity Insurance)
Member Number: 7949
November 2015 – Current
References
Available upon request
Timeline
Acting Nursing Director
Launceston General Hospital
01.2024 - Current
Foster Carer
Key Assets
11.2023 - Current
Assistant Director of Nursing
Launceston General Hospital
03.2023 - 01.2024
Nurse Unit Manager
Launceston General Hospital
07.2021 - 03.2023
Project/Policy Nurse
Aged Care Emergency Operations Centre
10.2020 - 07.2021
Patient Flow Manager
Launceston General Hospital
01.2020 - 10.2020
Clinical Nurse Consultant
Launceston General Hospital
07.2019 - 10.2020
Associate Nurse Unit Manager
Launceston General Hospital
10.2017 - 07.2019
Clinical Nurse Consultant
Lifescreen Australia
02.2014 - 01.2015
Registered Nurse
Healthcare Australia
01.2011 - 11.2011
Registered Nurse
Launceston General Hospital
01.2010 - 03.2016
Bachelor of Psychological Science -
University of Tasmania
Graduate Certificate in Management -
AIM Business School
Advanced Certificate in Nutrition and Health Coaching -
Cadence Health
Graduate Diploma - Nursing (spec)
University of Tasmania
Graduate Certificate in Nursing (Spec) -
University of Tasmania
Bachelor of Nursing -
University of Tasmania
Certificate II & III in Hospitality Operations -
TAFE Tasmania
Tasmanian Certificate of Education (TCE) -
St Patrick’s College
AHPRA – Registered Nurse (Division 1)
Reg Number: NMW0000937342
21st December 2009 - Current
Working with Vulnerable People
Reg Number: 896285707
Expiry: 10th July 2028
Nursewise (Indemnity Insurance)
Member Number: 7949
November 2015 – Current
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