Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Supermarkets and Hospitality.
Overview
31
31
years of professional experience
Work History
Director of Operations
Armour Motor Inn
2024.05 - Current
Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Monitored budget and utilized operational resources.
Oversaw day-to-day production activities in accordance with business objectives.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Director
Burkes Hotel Motel
2018.07 - 2023.01
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Turnover $3.2m Hotel and accommodation.
TAB and Keno operation.
Established departmental performance goals and provided feedback for underperforming areas.
Monitored and coordinated workflows to optimize resources.
Monitored office workflow and administrative processes to keep operations running smoothly.
Evaluated company documentation to verify alignment with regulatory requirements.
Assisted with sales and marketing strategies to foster achievement of revenue goals.
Optimized operational processes using analytics tools to address client-specific metrics.
Monitored expenditures to mitigate risk of overages.
Director
Albert Park Motel
2017.07 - 2018.01
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
56 rooms including an on site restaurant.
Established departmental performance goals and provided feedback for underperforming areas.
Monitored and coordinated workflows to optimize resources.
Formed strategic partnerships and connected with potential clients to drive business development.
Monitored office workflow and administrative processes to keep operations running smoothly.
Evaluated company documentation to verify alignment with regulatory requirements.
Monitored expenditures to mitigate risk of overages.
Director
Orange Whip Nightclub
Melbourne, Victoria
2015.04 - 2018.09
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Director
Mowbray By The Sea Resort
2015.02 - 2017.07
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Established departmental performance goals and provided feedback for underperforming areas.
Resort was purchased as a receivership sale, built up and sold as a premium entity.
Operations Manager
Strath Village Supermarket Group
1999.07 - 2014.07
Partner
5 Supa IGA Locations- Bendigo/Maryborough/Thomastown/Melton(Foodworks)/Gladstone Park.
Annual Turnover $100m
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed group buying and all advertising and marketing strategies.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Developed and maintained relationships with external vendors and suppliers.
Increased profit by streamlining operations.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Director
One Tree Hill Hotel
2012.12 - 2014.06
Purchased run down hotel upgraded all areas of operation to be one of Bendigo's premier venues.
Turnover exceeded $3m.
TAB/Keno operation.
All finance/administration roles.
Director
Universal Nightclub
2005.02 - 2012.12
Purchased run down venue became country Victoria's biggest nightclub venue.
Upgraded all areas of operation including advertising and marketing.
Turnover exceeded $3m per annum
35 staff including 15 security.
All finance and administration roles.
Retail Consultant
Davids Limited/ Metcash
1994.01 - 1999.04
Field Counsellor Festival Supermarkets.
National Consultant Festival/Tuckerbag banner amalgamation (Sydney).
State buying/promotions role Grocery one category.
National Consultant implementation of national buying/promotion/advertising structure Metcash. (Sydney).
Education
High School Diploma -
Bendigo
High School
1987
Skills
Process Improvement
Lean Methodology
Content Workflow
Special Promotions Planning
Operations Oversight
Improve Performance
Strategic Consulting
P&L Responsibility
Performance Analysis
Leadership Training
Operational Excellence
Timeline
Director of Operations
Armour Motor Inn
2024.05 - Current
Director
Burkes Hotel Motel
2018.07 - 2023.01
Director
Albert Park Motel
2017.07 - 2018.01
Director
Orange Whip Nightclub
2015.04 - 2018.09
Director
Mowbray By The Sea Resort
2015.02 - 2017.07
Director
One Tree Hill Hotel
2012.12 - 2014.06
Director
Universal Nightclub
2005.02 - 2012.12
Operations Manager
Strath Village Supermarket Group
1999.07 - 2014.07
Retail Consultant
Davids Limited/ Metcash
1994.01 - 1999.04
High School Diploma -
Bendigo
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