Melissa Densley
Strathtulloh
Summary
Trusty Peer Worker with experience in various care settings. Strong background in providing quality care to clients of wide range of ages and backgrounds. I am a compassionate professional skilled in managing mental health crisis and fostering positive relationships with clients and their extended care team. Highly organised and detail-oriented for accurately completing paperwork and documentation.
Overview
17
17
years of professional experience
Work History
Peer Practitioner
Mind Australia
07.2023 - Current
- Facilitated recovery-focused programs to enhance client engagement and well-being.
- Developed individualized care plans in collaboration with multidisciplinary teams.
- Implemented evidence-based practices to improve service delivery and client outcomes.
- Mentored new mental health support workers, fostering professional development and best practices.
- Used a person centred approach when supporting clients.
- Conducted assessments to identify client needs, ensuring tailored support strategies.
- Excelled in time management skills, enabling the completion of all daily tasks while providing exceptional care to patients.
- Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
- Managed complex caseloads while ensuring the highest level of care for each client under my supervision.
Community Mental Health Practitioner - Dual Disability - Relief Worker/ Key worker
Mind Australia
01.2021 - Current
- Work with clients to achieve their goals set out in their NDIS plan, return to a place of residence and a meaningful life supporting them through a staged approach to recovery.
- Liaise with the Support Coordinator.
- Support clients in a range of areas including: - Understanding and managing client’s own mental health. - Developing daily living skills and capacity for self-care. - Personal care tasks where required.
- Contribute to the day to day operations of the residential service through undertaking a range of housekeeping duties including: - Preparing rooms for new residents, washing linen, food shopping and meal preparation and maintaining office spaces in a clean and hygienic state. - Ensuring all communal areas are home-like and welcoming at all times.
- Support residents with developing a routine with daily living skills through role modelling.
Residential Care Worker
Orana Family Services
01.2009 - 01.2011
- Providing a high standard of therapeutic care covering physical, mental and emotional needs for the children in the house ensuring their safety, rights and interests are protected and advocated for at all times
- Facilitate and support children in effective management of their needs, including education, health and identity i.e. religious/cultural practices, whilst working from a strengths-based approach
- Support and implement behaviour management strategies by observing and adhering to approved house rules and behaviour management plans
- Facilitate the management and support of access for children with families and significant others as directed and determined in accordance with case planning
- Understand OH&S rights and responsibilities ensuring adherence to relevant legislation
- Attend supervision, training and house/organisational meetings
- Provide verbal and written reports to the House Supervisor of OFS, On-Call and DHS After Hours via the writing of Incident Reports and file notes in a timely manner within policy and practise guidelines
Education
Diploma - Community Service Work
N.M.I.T
01.2013
Skills
- Willing to learn on the job
- Able to work in a high demanding role
- Staff collaboration
- Written communication
- Relationship building
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Problem-solving abilities
- Reliability
- Multitasking Abilities
Timeline
Peer Practitioner
Mind Australia
07.2023 - Current
Community Mental Health Practitioner - Dual Disability - Relief Worker/ Key worker
Mind Australia
01.2021 - Current
Residential Care Worker
Orana Family Services
01.2009 - 01.2011
Diploma - Community Service Work
N.M.I.T