MELISSA DOOLAN
Rasmussen,QLD
Summary
Motivated hairdressing apprentice experienced in client consultation and various hair services. Strong background in customer service, ensuring a positive salon experience and adherence to professional standards. Driven to refine skills and contribute to the hairdressing field through ongoing learning and hands-on practice.
Overview
26
26
years of professional experience
Work History
Hairdressing Apprentice – Certificate III in Hairdressing
ARDOR
03.2025 - Current
- Currently completing my Certificate III in Hairdressing, which is nearing completion.
- Performing practical salon services as part of my training
- Developing haircutting and styling skills
- Color application and color theory
- Foil and lightening techniques
- Applied toner techniques to achieve desired hair color, ensuring client expectations were met
- Blow-drying and styling
- Conducted client consultations, effectively communicating style options and preferences
- Working under the guidance and supervision of experienced stylists
- Providing clients with a friendly and professional salon experience
BUPA OPTICAL
03.2021 - Current
- Client appointments and bookings
- Answering phones and customer enquiries
- Assisting clients with frame selection
- Processing orders
- Opening and closing
- Banking
- Maintaining a professional and clean environment
HEAVENLY HAIR
09.2024 - 01.2025
- Assisted stylists with salon services
- Shampooing and basin duties
- Client service and communication
- General salon duties and cleaning
- Assisted with color and styling services
- Maintained a clean, organized and professional salon environment
- Position ended when the business closed in January 2025.
HAIR HOUSE WAREHOUSE
02.2024 - 09.2024
- Provided friendly and professional customer service
- Assisted clients with products and salon needs
- Assisted stylists with salon duties
- Shampooing and general salon duties
- Stock handling and organization
- Cleaning and maintaining salon areas
- Created a welcoming experience for clients
owner
ALLURE NAIL & BEAUTY – OWNER/OPERATOR
townsvile , qld
01.2020 - 03.2024
- Oversaw daily business operations to facilitate efficient workflow.
- Coordinated client appointment scheduling and addressed customer service needs to enhance client satisfaction.
- Delivered professional, welcoming client interactions.
- Built positive relationships with clients.
- Ensured clean, organized, presentable work areas to foster a welcoming environment.
- Worked independently to complete daily responsibilities.
Retail / Sales / Hospitality Roles
01.2001 - 01.2020
- Extensive experience in customer service, sales, cash handling, banking, stock management, opening and closing procedures, complaints handling and working independently.
- Executed daily operations with precision, ensuring all tasks were completed on time.
- Collaborated with diverse coworkers to achieve common goals and resolve product and service-related issues.
- Proposed and implemented creative solutions that improved team collaboration and effectiveness.
1st Year Hairdressing Apprentice
SNIP IN TIME HAIR DESIGN
01.2008 - 01.2009
- Provided hair shampooing services to clients during salon appointments
- Assisted with hairstyling to enhance client satisfaction
- Provided basic colour services, including block colours, to meet client preferences
- Maintained salon cleanliness and hygiene standards to create a welcoming environment
- Assisting senior stylists
- Answering phones and booking appointments
- Preparing customer beverages
Education
Certificate III - Hairdressing
Townsville State High School
01-1999
Skills
- Advanced hair treatments
- Hair coloring and color theory
- Foil and lightening techniques
- Toners and color application
- Basic cutting and haircutting techniques
- Blow-drying and styling
- Hair preparation and sectioning
- Client consultation and communication
- Providing professional client service
- Excellent customer service skills
- Salon hygiene and cleanliness
- Maintaining equipment and work areas
- Working under supervision and following salon procedures
- Product knowledge
- Time management
- Goal-oriented
- Eager to learn and develop
- Friendly and approachable
- Positive team player
- Strong attention to detail
- Diverse client interactions
- Salon-ready appearance
- Passionate about building a career in hairdressing
Timeline
Hairdressing Apprentice – Certificate III in Hairdressing
ARDOR
03.2025 - Current
HEAVENLY HAIR
09.2024 - 01.2025
HAIR HOUSE WAREHOUSE
02.2024 - 09.2024
BUPA OPTICAL
03.2021 - Current
owner
ALLURE NAIL & BEAUTY – OWNER/OPERATOR
01.2020 - 03.2024
1st Year Hairdressing Apprentice
SNIP IN TIME HAIR DESIGN
01.2008 - 01.2009
Retail / Sales / Hospitality Roles
01.2001 - 01.2020
Certificate III - Hairdressing
Townsville State High School