Melissa Dujardin

• Enhance guest satisfaction by providing personalized recommendations for local attractions and dining options.
• Ensure a clean and welcoming environment by conducting thorough inspections before & after cleaning.
• Manage all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.
• Streamline the booking process for guests with efficient communication and prompt responses to inquiries.
• Maximize revenue potential by adjusting pricing strategies based on market trends and demand patterns.
• Developed a comprehensive house manual to provide clear instructions for guests during their stay.
• Improved overall guest experience with thoughtful touches such as welcome baskets and personalized notes upon arrival.

• Streamline bookkeeping processes by implementing efficient filing systems.
• Reduce financial discrepancies by reconciling accounts, identifying errors, and making adjustments.
• Track expenses and income for business and maintain bank statements for all accounts.
• Issue invoicing & quotes to clients with consistent follow-up on outstanding payments to improve cash flow.
• Complete payroll & superannuation for employees and maintain detailed records of procedures.
• Manage and respond to correspondence and inquiries from customers.

Stay at home mother caring for my now 5 year old daughter & 2 year old son.

• Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
• Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.

• Improved production efficiency by closely monitoring and adjusting machine settings as needed.
• Maintained a clean and organized workspace, resulting in a safer environment for all employees.
• Collaborated with team members to achieve daily production goals and consistently meet deadlines.
• Assisted in quality control efforts, ensuring all products met strict company standards before shipment.