Melissa Finlayson

Results-driven professional with extensive expertise in managing client portfolios and delivering customised solutions. Recognised for collaborating effectively with teams and maintaining high standards of performance to achieve significant outcomes. Skilled in strategic planning and relationship management, with flexible approach to adapting to changing business needs.

• A uniquely developed set of skills for building and developing relationships, generating revenue growth, meeting and exceeding client expectations.
• Consistently performed and overachieved aggressive growth targets in the IT&T market segment.
• Achieved the account management quarterly award consistently at Macquarie Telecom.
• Achieved the State Director Sales Award at Optus.
• 11 Years of successful IT&T Sales and retention experience, with managing C-Level relationships.
• Successfully achieved 250% of KPI's within the first 3 months of a SAAS company for growth and retention.
• Successfully launched and established Perfect Au Pairs Australia via identifying market needs to a successful startup business.
• Successfully securing 38 international partners via strategic relationship building and attending international annual conferences.
• Developing unique selling differentiators to establish as a tier one business in the international au pair industry.
• Establishing and ongoing focus on compliance with international and national standards and practices and becoming a registered member of IAPA and CAPAA associations.
• Managing a SME facilities management company with overseeing national sales growth, managing a national sales team, operations and administrative staff.

• One World United (UN MONDE UNI DRC), President, 03/01/20, NGO in the DRC Congo Overseeing and executing projects for the assistance of the Tshopo province in the DRC Congo for the development of roads, bridges, schools, clinics, agriculture, medical supplies and food supplies.
• Australian Rotary, Speaker and Adviser, Humanitarian awareness and education programs.

• Nutrition
• Fitness
• Opera
• Playing the piano
• Cooking
• Humanitarian work

• A uniquely developed set of skills for building and developing relationships, managing sales growth and operations, generating revenue growth, meeting and exceeding client expectations.
• A demonstrated track-record of success in delivering annual business growth exceeding growth and client management in the IT&T space for 11 years.
• Consistently performed and overachieved aggressive growth targets in the IT&T market segment.
• Achieved the account management growth award quarterly award regularly at Macquarie Telecom.
• Achieved the State Director Sales Award at Optus.
• 11 Years of successful IT&T Sales and retention experience, with managing C-Level relationships.
• Successfully achieved 250% of KPI's within the first 3 months of a SAAS company for growth and retention.
• Successfully launched and established Perfect Au Pairs Australia via identifying market needs to a successful startup business.
• Successfully securing 38 international partners via strategic relationship building, attending international annual conferences and keynote speaker.
• Developing unique selling differentiators to establish as a tier one business in the international au pair industry.
• Establishing and ongoing focus on compliance with international and national standards and practices and becoming a registered member of IAPA and CAPAA associations.
• Managing a SME facilities management company with overseeing national sales growth, managing a national sales team, operations and administrative staff.