MELISSA GOODE
INVERLOCH,VIC
Overview
18
18
years of professional experience
Work History
Nursery Manager
Nimbin Building Materials Nursery
Nimbin, NSW
02.2025 - 06.2026
- Directed all nursery operations for an independent retail garden centre, overseeing procurement, merchandising, inventory management and daily business performance
- Oversaw all plant health and maintenance including irrigation management, pruning, fertilising, propagation, potting, stock rotation, weed control and treatment of pests and diseases using pesticides and herbicides
- Sourced premium wholesale plant stock from local and interstate growers, establishing strong relationships with suppliers and transport operators to ensure consistent quality and availability.
- Managed retail presentation across nursery, creating high-impact visual displays that enhanced customer engagement and drove sales.
- Advised customers on plant selection, soil improvement, and pest management, providing tailored solutions that increased customer satisfaction and loyalty.
- Designed tailored landscape plans for customers, assisting with plant selection and layout planning, while coordinating with suppliers and landscapers to ensure timely project execution.
- Managed Facebook content and promotions using Meta Business Suite, creating and scheduling engaging posts and advertisements that enhanced brand awareness and customer engagement.
General Manager
Spectrum Plants
Gold Coast, Qld
03.2016 - 04.2022
- All management and supervision duties of a commercial wholesale and retail nursery turning over 1 million a year
- Successfully obtained a retail licence to expand business capabilities and enhance operational efficiency.
- Managed daily nursery operations, ensuring efficient workflows, high-quality plant production and excellent customer service.
- Developed and maintained strong professional relationships with stakeholders, including suppliers, customers, contractors, transport providers and industry representatives.
- Coordinated plant propagation, cultivation, maintenance and stock management to ensure healthy, high-quality plants.
- Supervised, trained and supported nursery staff, delegating responsibilities and maintaining a productive team environment.
- Managed purchasing, supplier negotiations, inventory control, stock ordering and delivery coordination.
- Provided expert horticultural advice on plant selection, care, growing conditions and sustainable gardening practices.
- Coordinated wholesale and retail orders, including picking, preparation, dispatch and logistics.
- Maintained workplace health and safety standards, nursery presentation and operational procedures.
- Identified opportunities to improve nursery efficiency, productivity, customer satisfaction and business performance.
- Promoted environmentally responsible horticultural practices, plant health and sustainable land management.
- Processed customer invoices accurately, debt collection, bookkeeping and payroll with Xero
- Coordinated potting schedules to maintain continuous availability of quality plants
- Guaranteed optimal operation of irrigation and automated devices for plant health.
- Certified compliance with fire ant regulations for dispatched stock - ensuring all stock dispatched met Fire ant and government policies and documentation
- Managed customer invoicing, debt collection, bookkeeping, and payroll using Xero
- Performed plant care tasks including potting, propagation, and pruning to maintain plant health. tasks, including potting, propagation, cultivation, pruning, and weeding.
Department Manager
Carlos IGA
Tamborine Mountain, QLD
11.2015 - 01.2017
- I worked in the freezer department for a quick resettlement in our new hometown Tamborine Mountain, QLD where we purchased our first home.
- Managed ordering, product stock and display, revenue, profit, and promotions to optimize department operations.
- Achieved Department of the Month recognition for our store, a first in its history.
- Led department operations single-handedly after starting with a team of 4 employees, demonstrating commitment and work ethic.
- Pursued new career opportunities after one year to align professional path with personal interests and passions.
Store Supervisor
Earth Markets
01.2015 - 11.2015
- Supervised store operations, improving workflow and team coordination.
- Handled exotic fruits, contributing to enhanced product knowledge and customer satisfaction.
- Assisted in relocating Earth Markets to the Gold Coast, facilitating a smooth transition for the team.
Store Manager
Ritchies IGA
Maffra, Victoria
11.2008 - 07.2014
- First job in my hometown Maffra, Victoria.
- I started work as soon as I was of legal age in the deli section and worked my way up to Store Manager.
- This was a great first job that gave me confidence, fantastic retail skills and work ethic, great attention to detail and sound communication skills that were invaluable for my future career.
Education
Prepare and Apply Chemicals to Control Weeds and Diseases -
RuralBiz Training
NswTransport and Store Chemicals -
RuralBiz Training
NSWFire Ant Certification -
Fire Ant Eradication Program
QldProvide Cardiopulmonary Resuscitation -
Queensland Ambulance Service
QLD Provide Basic Emergency Life Support -
Queensland Ambulance Service
QldBachelor of Nursing -
GRIFFITH UNIVERSITY
Gold Coast , QLD Year 12 Completion -
MAFFRA SECONDARY COLLEGE
Maffra , VicSkills
- Procurement management
- Inventory control
- Retail merchandising
- Supply chain coordination
- Landscape design
- Customer relationship management
- Financial management
- Stakeholder relationships
- Team leadership
- Staff management
- Health and safety compliance
- Problem solving
- Detail orientation
- Time management
- Teamwork
- Written and verbal communication
- Sustainability
Objective
To build a meaningful long-term career where I can contribute to my local community, use my skills and experience to make a positive difference, and work in an area that reflects my passion for sustainability and protecting Australia’s unique flora and fauna.
Timeline
Nursery Manager
Nimbin Building Materials Nursery
02.2025 - 06.2026
General Manager
Spectrum Plants
03.2016 - 04.2022
Department Manager
Carlos IGA
11.2015 - 01.2017
Store Supervisor
Earth Markets
01.2015 - 11.2015
Store Manager
Ritchies IGA
11.2008 - 07.2014
Prepare and Apply Chemicals to Control Weeds and Diseases -
RuralBiz Training
Transport and Store Chemicals -
RuralBiz Training
Fire Ant Certification -
Fire Ant Eradication Program
Provide Cardiopulmonary Resuscitation -
Queensland Ambulance Service
Provide Basic Emergency Life Support -
Queensland Ambulance Service
Bachelor of Nursing -
GRIFFITH UNIVERSITY
Year 12 Completion -
MAFFRA SECONDARY COLLEGE