Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Graham

Kawana,QLD

Summary

Reliable Commercial Cleaner thrives in fast-paced, challenging environments and ambitiously works under pressure. Consistently strives for excellence to maximize customer satisfaction. Hardworking commercial cleaner with several years of experience maintaining sanitary environment in commercial workplaces. Well-versed in sweeping and mopping floors, cleaning glass and maintaining restrooms. Attentive to detail in achieving clean, professional atmosphere. Skilled Cleaner with experience in maintaining cleanliness and hygiene of various facilities including offices, hospitals, and residential buildings. Strengths include knowledge of cleaning procedures, use of appropriate cleaning agents, and adherence to safety standards. Have contributed to creating a clean, safe and pleasant environment for both staff and clients in previous roles.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Blood Cleaner

sps facilities
Kawana, Qld
01.2023 - Current
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
  • Transported trash bags to designated disposal areas.
  • Inspected rooms for cleanliness prior to guest arrival.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Scrubbed walls to remove scuff marks or stains.
  • Washed windows both inside and outside of the facility.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Sanitized frequented areas and equipment using approved supplies.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Followed safety processes for all manual and electric cleaning equipment.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Mixed water and detergents or acids to prepare cleaning solutions.

Commercial Cleaner

sps facilities
Rockhampton, QLD
11.2022 - Current
  • Washed windows, walls, and ceilings to ensure a clean environment for customers.
  • Removed trash from bins and disposed of it properly according to regulations.
  • Responded to emergency spills quickly to minimize the damage caused by the spillage.
  • Maintained janitorial closets stocked with supplies for daily use.
  • Observed all relevant laws regarding health codes and waste disposal standards.
  • Emptied trash cans and replaced liners.
  • Kept records of hours worked, supplies used, and tasks completed each day.
  • Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners, sponges, and squeegees.
  • Cleaned and sanitized restrooms using appropriate cleaning products.
  • Dust furniture, walls, machines and equipment.
  • Ensured compliance with company policies related to security measures while on duty.
  • Prepared rooms for events by setting up chairs and tables in an orderly fashion.
  • Followed safety procedures when working with hazardous materials such as bleach or disinfectants.
  • Vacuumed carpets and upholstery to remove dirt and debris.
  • Resolved customer complaints promptly and professionally in accordance with company policy.
  • Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
  • Followed safety protocols when handling hazardous materials or operating machinery.
  • Inspected facilities regularly to identify potential safety hazards or areas that need attention.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.

Cleaning Team Leader

zoadiac
Rockhampton, Qld
11.2023 - 07.2024
  • Supervised, monitored and evaluated the performance of cleaning staff.
  • Maintained records of supplies and equipment used by cleaners.
  • Assisted in the hiring and training of new cleaners.
  • Performed routine maintenance checks on all equipment used by cleaners.
  • Planned daily tasks for each cleaner as well as long-term goals for the team as a whole.
  • Organized meetings with cleaners to discuss progress, problems, and solutions.

Fat Freddys

colleen jobson
Charleville, Qld
05.2016 - 12.2017
  • Cleaned cooking equipment after use according to safety protocols.
  • Followed cooking instructions accurately for each dish served.
  • Supervised food preparation, cooking and presentation of large-scale banquets.
  • Prepared ingredients for cooking, including washing, peeling and cutting vegetables.
  • Transported used cooking oil to designated storage containers.
  • Prepared meals for tour groups as needed utilizing a variety of cooking methods such as grilling or campfire cooking.
  • Sanitized cooking and cutting equipment.
  • Checked temperature of food items during cooking and serving.
  • Checked freshness of ingredients prior to cooking.

Horticulturist

grahams contracting
Blackall, Qld
05.2013 - 06.2015
  • Cared for livestock, including feeding, watering, and providing medical attention when necessary.
  • Performed general maintenance tasks around the farm, including repairing fences and buildings.
  • Cleaned out barns, stalls, pens, and other animal enclosures on a regular basis.
  • Fed and watered livestock, ensuring their health and well-being.

Food Prep Cooking Assistant

Carmel Johnston
Charleville, qld
  • Placed cooked foods onto plates according to presentation guidelines set by restaurant chefs.
  • Organized storage areas to ensure that all items were properly labeled and dated.
  • Performed general cleaning duties such as sweeping floors or emptying garbage cans.
  • Stocked kitchen supplies such as ingredients, condiments and other necessary items.
  • Operated ovens, stoves, grills and other cooking equipment in accordance with safety regulations.
  • Diced vegetables and fruits for salads, soups and other dishes.
  • Kept up-to-date on new recipes or techniques used in preparing foods.
  • Cut down large pieces of meat into smaller portions for use in various dishes.
  • Measured and weighed food items to comply with portion requirements.
  • Helped train and develop new talent.

Stonehenge Hotel

katrina marion
Stonehenge, Qld
  • Stocked shelves with merchandise when needed.
  • Followed company security procedures for handling large sums of money.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Worked effectively in team environments to make the workplace more productive.
  • Monitored liquor consumption of guests who appeared intoxicated; refused service if necessary in accordance with company policy.
  • Stocked bar with beer, wine, spirits, mixers and garnishes for bartenders.
  • Assisted in setting up tables for guests, including placing tablecloths, napkins, silverware, condiments, and other necessary items.
  • Delivered food orders promptly to customers according to restaurant standards.
  • Tracked sales data using POS system; entered order information accurately into computer system for billing purposes.

Education

Katherine High School
Katherine, NT

Roma Middle School
Roma, QLD

Skills

  • Quality Assurance
  • Chemical Handling
  • Housekeeping
  • Sweeping and Mopping
  • Safe cleaning with chemicals

Certification

  • current open manual license

Timeline

Cleaning Team Leader

zoadiac
11.2023 - 07.2024

Blood Cleaner

sps facilities
01.2023 - Current

Commercial Cleaner

sps facilities
11.2022 - Current

Fat Freddys

colleen jobson
05.2016 - 12.2017

Horticulturist

grahams contracting
05.2013 - 06.2015

Food Prep Cooking Assistant

Carmel Johnston

Stonehenge Hotel

katrina marion

Katherine High School

Roma Middle School

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Melissa Graham