Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Ha

Munruben,QLD

Summary

A highly motivated and hardworking individual. I am an energetic, ambitious person who has developed a mature and responsible approach to any task that i undertake. Career wise I have an extensive knowledge in Beauty and Customer Service. My work experiences have lead me to develop a strong sense of Occupational Health and Safety in the workplace. During my time in the workforce I have proven myself to be a responsible, reliable and competent employee at all times. I am highly motivated, hardworking and committed to my work. If given the opportunity I am always keen to learn and gain new skills to better my career. I work to my fullest potential to be able to achieve my desired outcome.

Overview

2
2
years of professional experience

Work History

Administrator

KMW Express Transport
02.2023 - Current
    • Maintained personnel records and updated internal databases to support document management.
    • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
    • Collected, validated, and distributed information to employees.
    • Developed and updated tracking spreadsheets for process monitoring and reporting.
    • Collected, arranged, and input information into database system.

Administrator

KMW Hotshots
10.2021 - 02.2023
    • Completed rush deliveries on tight timetables to satisfy customer needs.
    • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
    • Interacted with customers and offered exemplary service.
    • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Beautician

Beauty Stop
  • Used gels and glitters to create custom nail art designs for clients.
  • Utilized specialized tools and techniques to restore natural nails and create unique nail art.
  • Handled stocking and cleaning of both therapeutic workspaces and front office.
  • Answered phone calls and emails to schedule client appointments

Education

Diploma of Beauty Therapy And Electrolysis -

Australian National College of Beauty
Brisbane

Skills

  • High level understanding of Occupational Health and Safety
  • Friendly and approachable
  • Ability to work in fast paced environment
  • Excellent written and verbal communication skills
  • Problem-Solving Skills
  • Managing Paperwork
  • Office Management
  • Administrative Arrangements
  • Recordkeeping and File Management
  • Operations Management

Timeline

Administrator

KMW Express Transport
02.2023 - Current

Administrator

KMW Hotshots
10.2021 - 02.2023

Beautician

Beauty Stop

Diploma of Beauty Therapy And Electrolysis -

Australian National College of Beauty

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