Melissa Hayman
Yanchep,WA
Summary
Proven achiever in hospitality, adept at food safety and preparation, with a skill for enhancing customer relations through exceptional service at Yanchep Sports Club. Demonstrates strong collaboration and communication skills, ensuring high-quality standards. Skilled in maintaining cleanliness and organization, significantly reducing risks and improving operational efficiency.
Overview
8
8
years of professional experience
Work History
Sanitarium
Linfox Logistics
Welshpool, WA
09.2006 - 05.2008
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Hospitality Worker
Yanchep Sports Club
Yanchep, WA
08.2003 - 09.2006
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Reduced risks by maintaining clean and organised work environment.
Hospitality Worker
Yanchep Inn
Yanchep, WA
11.2000 - 07.2003
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
Education
Silver Service Certificate - Hospitality
Perth Hospitality
Perth Hospitality 03.1999
Skills
- Customer service
- Food Preparation
- Cleaning and sanitizing
- Supply Restocking
- Food safety Knowledge
- Housekeeping
- Event preparation
- Reservation Management
- Event Planning
Additional Information
REFERENCE.
Manager Sanitarium
Renee Wickham. -0499993251
Timeline
Sanitarium
Linfox Logistics
09.2006 - 05.2008
Hospitality Worker
Yanchep Sports Club
08.2003 - 09.2006
Hospitality Worker
Yanchep Inn
11.2000 - 07.2003
Silver Service Certificate - Hospitality
Perth Hospitality