Melissa Haynes

upporting Occupational Therapists, in delivering therapeutic interventions to clients with physical, cognitive, sensory or emotional challenges.

Assisting with Therapy Sessions: Implementing therapy plans prepared by occupational therapists, including exercises, activities, and techniques aimed at improving clients daily living skills and functional abilities.

Client Support: Engaging with clients to motivate and guide them through therapy activities, ensuring their safety and comfort during sessions.

Documentation: Recording client progress, noting any changes in condition, and maintaining accurate records as directed by occupational therapists.

Equipment Management: Preparing and organising therapy equipment and materials, ensuring they are clean and in good working condition.

Communication: Collaborating with occupational therapists and other healthcare professionals to discuss client progress and any concerns.

Administrative Tasks: Assisting with scheduling appointments, managing client files, and performing other clerical duties as required.

Education and Training: Providing basic education to clients and their families about therapy techniques and strategies to support ongoing treatment at home.

Management of the daily operations of an Allied Health Clinic and ensure the efficient delivery of clinical services.

Operational Management: Oversee clinic operations, including staff scheduling, resource allocation, and workflow optimisation to enhance service delivery and client satisfaction.

Financial Oversight: Manage budgets, monitor financial performance, and oversee billing processes. Ensure the clinic's financial health by implementing cost-effective measures and maintaining accurate financial records.

Staff Supervision: Recruit, train, and manage clinical and administrative staff in clinic processes. Plan and organise professional development opportunities.

Compliance and Quality Assurance: Ensure compliance with NDIS, healthcare regulations, industry standards, and clinic policies. Implement quality control measures to maintain high standards of care.

Client Relations: Address client concerns and feedback, ensuring a positive experience. Develop strategies to improve client satisfaction and retention.

Strategic Planning: Collaborate with clinic directors to develop and implement strategic plans for growth and improvement.

Administrative Duties: Oversee clinic documentation, reporting, and communication. Manage administrative tasks to support the smooth operation of the clinic.