Melissa Hill
Narromine,NSW
Summary
I am dedicated and committed in providing maximum customer satisfaction. My proven time management and organisation skills have enabled me to meet client request and expectations. My service delivery provides an inclusive and welcoming atmosphere for all customers.
Overview
10
10
years of professional experience
Work History
Hairdresser
Self-employeed
Narromine, NSW
11.2015 - Current
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Therapeutic Youth Worker
Kids Out West
Narromine, NSW
02.2015 - 09.2015
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives.
Education
Certificate III - Community Services
TAFE NSW
Dubbo, NSW09-2014
Certificate III - Hairdressing
TAFE NSW
Dubbo, NSW12-2008
Skills
- Artistic Hair Colouring Techniques
- Men and Woman's Precision Haircut
- Advanced communication skills
- Effective Problem Resolution
- Detail-Oriented Mindset
Timeline
Hairdresser
Self-employeed
11.2015 - Current
Therapeutic Youth Worker
Kids Out West
02.2015 - 09.2015
Certificate III - Community Services
TAFE NSW
Certificate III - Hairdressing
TAFE NSW