MELISSA HOWCROFT
Bowen,SA
Summary
As the Founder and Director of Empower Menopause & Aesthetics, my goal is to lead with clinical excellence, compassion, and innovation providing holistic, evidence based care that supports women through every stage of menopause. I am committed to empowering clients with personalised hormone health support and aesthetic treatments that enhance wellbeing, confidence, and quality of life, while growing a brand rooted in integrity, education, and client centred care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Associated Nurse Unit Manager
CALHN
05.2022 - Current
- Company Overview: Central Adelaide Local Health Network, Network Operations Centre Central Staffing Hub
- Providing excellent service delivery to casual workforce.
- Encouraging staff to complete mandatory training.
- Managing a large pool of casual staff including all recruitment.
- Educating staff.
- Audits.
- KPI's.
- Ensuring adequate staffing skill to support the programs.
- Monitoring and updating Learning Central for casual staff.
- SLS reporting and finalization.
- Staff performance reviews.
- Reporting to NL, NM and NUM.
- Central Adelaide Local Health Network, Network Operations Centre Central Staffing Hub
- Managed 600 casual nurses and nursing activities in Adelaide hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Worked at least thirty eight hours per month as staff nurse manager to maintain clinical proficiency.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Supervised, directed, and motivated high quality performance from nursing staff.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
Associated Nurse Unit Manager
The Queen Elizabeth Hospital
07.2020 - 05.2022
- Providing NIV support service for acute patients.
- Coordination and communication for isolation needs.
- Implementation of Sunrise handover flowsheet.
- Developing My Health Plan for Today communication board.
- Discharge Planning.
- Services in place for patient requirements on discharge.
- Communication with internal and external stakeholders.
- Reduce hospital length of stay and unplanned readmission to hospital.
- Managed sixty nurses and nursing activities in thirty eight beds by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Worked at least thirty eight hours per month as floor nurse to maintain clinical proficiency.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
Cosmetic Registered Nurse
Skin and Body
12.2017 - 03.2020
- Conduct comprehensive client consultations, including facial assessments and medical histories.
- Develop personalised treatment plans based on individual aesthetic goals.
- Administer non surgical procedures such as anti-wrinkle injections, dermal fillers, skin boosters, and other injectable treatments.
- Maintain detailed and confidential clinical documentation.
- Ensure a high standard of infection control and clinical hygiene at all times.
- Monitor clients for any adverse reactions or post-treatment concerns, providing follow-up care and advice.
- Collaborate with prescribing doctors for medication scripts and complex treatment planning.
- Educate clients on treatment options, aftercare, and realistic expectations.
- Stay updated with industry trends, techniques, and ongoing professional development.
Associated Nurse Unit Manager
The Royal Adelaide Hospital
01.2020 - 03.2020
- Relieved for 2 months.
- Non-Invasive Ventilation.
- Ward Coordinator.
- Respiratory Precautions.
- Chest drains monitoring and removal.
- Monitoring lung transplant patients.
- CPAP.
- Medication management.
- Cystic fibrosis management.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
Nurse Consultant/Clinical Nurse
Modbury Hospital
01.2018 - 01.2020
- Worked as Clinical Nurse and Acting Nurse Consultant.
- Patient community services are in place.
- Ensure appropriate post-discharge care or support.
- Improve the co-ordination of services following discharge from hospital.
- Communicating openly with patients, their carer and family, and sharing care decisions.
- Coordinating wards with up to 30 patients.
Emergency Department Liaison Nurse
Lyell McEwin Hospital
09.2017 - 01.2018
- Acting Associate Nursing Unit Manager Reliever.
- Enhanced clinical role that are responsible for identifying, reviewing, and assessing consumers, presenting to the ED who do not require hospital-based acute medical interventions and then initiates supported discharge, utilizing hospital avoidance and early discharge programs.
- Working closely and collaboratively with EMAT to provide comprehensive patient care and assessment of the patients physiological and psychological needs, home and social circumstances to ensure appropriate community supports are instituted in the patients' home or residential facility in a timely manner on discharge.
- Utilising homeless gateway.
- Liaising With Child Protection Services.
- Liaising With SAPO and Detectives.
Registered Nurse
Lyell McEwin Hospital
07.2013 - 01.2018
- Permanent Registered Nurse in Ward 2A.
- Team Leader.
- Discharge Planning.
- Patient care.
- Staff education.
- Meeting with Multidisciplinary teams.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Evaluated patient histories, complaints, and current symptoms.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Recorded details regarding therapies to keep patient charts updated.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Investigated and resolved issues affecting hospital operations and patient care.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Hospital Discharge Planner RN
Lyell McEwin Hospital
01.2016 - 01.2017
- General medical discharge planning.
- Working as Hospital Discharge Planner.
- Providing patient education tailored to their comprehensive care plan.
- Organising home-based interventions, such as home nursing, Hospital in the Home or Meals on Wheels, to commence without delay.
- My Aged Care referral.
- Solved problems related to abrupt changes in discharge, coordinated updates and communicated discharge plans.
- Developed individual treatment plans and provided counseling to patients.
- Managed caseload to satisfy multiple patients with diverse needs.
- Developed partnerships with community organisations to expand services and referrals.
- Assessed risk factors of patients and made referrals for further services.
- Completed psychosocial evaluations and needs assessments.
- Conducted in-home visits to provide supportive services.
- Managed care from admission to discharge.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Managed patients recovering from medical or surgical procedures.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Recorded details regarding therapies to keep patient charts updated.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Evaluated patient histories, complaints, and current symptoms.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Registered Nurse
Lyell McEwin Hospital
01.2014 - 01.2016
- Ward Cancer Day Center.
- Acting RN Reliever as required.
- Chemo administration.
- Taking Bloods.
- Cancer education to patients and family.
- Booking appointments.
- Picc Line care.
- Intervenes canulation.
- Running Radiotherapy Clinics.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Recorded details regarding therapies to keep patient charts updated.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Investigated and resolved issues affecting hospital operations and patient care.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Evaluated patient histories, complaints, and current symptoms.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Registered Nurse
Lyell McEwin Hospital
01.2014 - 01.2015
- Ward 1D, Acting RN Reliever.
- 6 Month RN Relieving Duties.
- Patient care.
- Family and patient education.
- Team Leader.
- Staff allocation to skill mix.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Recorded details regarding therapies to keep patient charts updated.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Investigated and resolved issues affecting hospital operations and patient care.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Evaluated patient histories, complaints, and current symptoms.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
Education
No Degree - Combination Foundation And Advanced Botox And Fill
Dermal Institute
Adelaide03-2025
No Degree - Menopause Certification of Attendance
Thriving Through Menopause
Sydney, NSW02-2025
No Degree - Professional Certificate in Vaginal Health/rejuv
Australian Academy of Cosmetic Dermal Science
Perth, WA12-2024
No Degree - Advanced Botox And Dermal Filler Course
Derma Australia
Brisbane, QLD11-2017
Bachelor of Nursing - Registered Nursing
Charles Darwin University
Darwin, NT01.2013
Cultural Sensitivity -
Alice Springs Hospital
Darwin, NT01.2012
Diploma of Nursing -
Port Adelaide TAFE
Adelaide01.2007
Certificate III in Community Services - Aged Care Worker
The Education Centre, RDNS SA
Adelaide01.2003
Skills
- MS teams
- Computer Skills
- Spreadsheet Creation
- Interviewing
- Educating
- Communication
- Supporting staff
- Creating Projects
- Healthcare technology
- Clinical leadership
- Staff scheduling
- Department management
- Conflict management
- Clinical documentation
- Performance improvement
Certification
APHRA Registration, Evidence of professional registration as a Registered Nurse with the APHRA Registration Number: NMW0001355344
Accomplishments
- Excellence in Nursing Care and Coordination
- Contributing to patient centered care and efficient operational outcomes through effective coordination and communication in nursing roles across various hospitals and departments.
- Supervised team of 600 casual nursing staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Passions
- Sports
- Volunteer Work
- Recreation
- Volunteering at my son's community football club
- Charity runs
- Fundraising for Domestic Violence
- Engaging in health and fitness
- Reading
- Traveling
- Water skiing
Additional Projects
- HR Fundamentals, CALHN
- Financial Management, CALHN
- Leading & Managing in a Healthcare setting, CALHN
- Work Health and Safety & Injury Management, CALHN
- Recruitment & Selection, CALHN
- Manager Fundamentals, CALHN
- Advanced Life Support, CALHN
- Intravenous Cannulation, NALHN
- Early Recognition of the Deteriorating Patient, CALHN
Timeline
Associated Nurse Unit Manager
CALHN
05.2022 - Current
Associated Nurse Unit Manager
The Queen Elizabeth Hospital
07.2020 - 05.2022
Associated Nurse Unit Manager
The Royal Adelaide Hospital
01.2020 - 03.2020
Nurse Consultant/Clinical Nurse
Modbury Hospital
01.2018 - 01.2020
Cosmetic Registered Nurse
Skin and Body
12.2017 - 03.2020
Emergency Department Liaison Nurse
Lyell McEwin Hospital
09.2017 - 01.2018
Hospital Discharge Planner RN
Lyell McEwin Hospital
01.2016 - 01.2017
Registered Nurse
Lyell McEwin Hospital
01.2014 - 01.2016
Registered Nurse
Lyell McEwin Hospital
01.2014 - 01.2015
Registered Nurse
Lyell McEwin Hospital
07.2013 - 01.2018
No Degree - Combination Foundation And Advanced Botox And Fill
Dermal Institute
No Degree - Menopause Certification of Attendance
Thriving Through Menopause
No Degree - Professional Certificate in Vaginal Health/rejuv
Australian Academy of Cosmetic Dermal Science
No Degree - Advanced Botox And Dermal Filler Course
Derma Australia
Bachelor of Nursing - Registered Nursing
Charles Darwin University
Cultural Sensitivity -
Alice Springs Hospital
Diploma of Nursing -
Port Adelaide TAFE
Certificate III in Community Services - Aged Care Worker
The Education Centre, RDNS SA
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