Melissa Ibbetson

• Carried out day to day operations duties including entering new jobs and managing job calenders.
• Drafting new employee job contracts compliant with Fair work and industry awards.
• Xero - drafted invoices / day to day bank reconciliations / payroll / managing employee and new clients / Managing administration and follow ups for Creditors and Debtors.
• Assisted with insurance claims / Vic roads and council obligations.
• Assisted with ASIC & ADIS tasks such as applying fuel tax credits and claiming apprenticeship rebates.
• Other general office duties such as following up credits, drafting quotes, client follow ups, ordering uniforms and ensuring new employees are workplace compliant.

• Carried out day-day-day duties such as measuring jobs, calculating and ordering materials.
• Daily site safety briefing, environmental risk assessments and end of day reports.
• Communicating scope of works to crew.
• Used critical thinking to plan job tasks, break down problems, evaluate solutions with crew.
• Demonstrated respect, friendliness and willingness to support crew where needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Performed duties in accordance with industry standards and company policies
• Resolved problems, improved operations and provided effective task prioritization.

Director -

• Managed daily operations while overseeing multiple locations and employees.
• Onsite estimating and delivering project quotations for residential and light commercial paving.
• Budgeting cost components of projects, including materials, subcontractors and anticipated project variations.
• Negotiating competitive quotations with suppliers and contractors.
• Read and interpret construction contracts and negotiate contract variations.
• Reviewing, implementing and communicating safety resources and procedures.
• Monitoring, productivity and project budget tracking.
• Reviewing and implementing project variations.
• Communicated with clients in regards to any problems or defects ensuring client satisfaction.
• Coordinating utility companies, council and engineers.

Team Management

• Working closely with project team with focus on productivity, quality control and safety.
• Ensuring projects are delivered accordance to building specifications, and local council requirements.
• Delivering projects on time with emphasis on client satisfaction and quality control.
• Assisting team with daily set up and pack down and basic labouring.

Administration Support

• Follow up and negotiation of quotations and providing excellent customer support.
• Monitored office workflow and administrative tasks such as payroll, ASIC obligations and bookkeeping (MYOB essentials)
• Provided documentation of processes to comply with regulations and company policies to new employees.
• Drafting quotes and invoices.
• Implementing compliant terms and conditions, employment contracts and health and safety practices.