Summary
Overview
Work History
Education
Skills
Licenses and Certificates
Hobbies
References
Timeline
Generic

Melissa Ireland

Morningside,QLD

Summary

I am looking for a part-time opportunity while i am applying a career in digital marketing, i feel your opportunity is perfect for what i am looking for as within digital marketing it involves a lot of content creation and social media engagement in which becoming an assistant will give me all of the tools i need to learn effectively to apply to both businesses, i also have a background in skincare and worked at Endota Spa for 5 years specializing in skin and very passionate about it, making it a great advantage in being able to sell your products. My most recent career pathway was in Real Estate so i understand sales and basic marketing.

I would like to bring a lot to your team, my friendly nature will no doubt bring a positive and motivating energy to your workplace and building a sound and friendly relationship with clients and colleagues is a top priority of mine to ensure a seamless transition between daily processes and sales.

Overview

11
11
years of professional experience

Work History

Real Estate Sales Agent

Ray White - Paddington
Brisbane , QLD
11.2023 - 05.2024
  • Negotiated purchase agreements and contracts with buyers and sellers.
  • Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements.
  • Managed marketing strategies for properties including advertising campaigns and open houses.
  • Generated leads through networking activities such as cold calls and referrals from past clients.
  • Maintained updated knowledge of local real estate markets.
  • Provided guidance to clients throughout the entire buying or selling process.
  • Prepared comparative market analysis to estimate properties' value.
  • Ensured all transactions followed state laws regarding real estate practices.

Sales Associate

Ray White Ascot
Ascot , QLD
03.2023 - 08.2023
  • Applied various methods to build client base, including ID4ME, social networking and social media. Prospecting including door knocking, warm calling and letter box dropping.
  • Immersed myself in and very much enjoyed using the Ray White systems and tools including NurtureCloud, Homepass, Pricefinder & Vault.
  • Buyer management using Excel.
  • Approached my buyers with other agents properties to generate sales.
  • Appraised properties alongside my mentor.
  • Worked with clients to ensure their understanding of selling and buying processes.
  • Kept up-to-date with new and upcoming projects in the area.
  • Attended other agencies open homes and auctions to improve my market knowledge.
  • Executed open house events independently and efficiently.
  • Called or emailed lapsed clients to inquire about continuing needs and nurtured database to ensure regular contact with potential clients.
  • Networked with industry contacts to expand my knowledge of Real Estate markets and best practices.
  • Instigated and negotiated offers for Real Estate purchases on clients' behalf.
  • Participated in Auctions including phone bidding, writing contracts and supporting buyers.

Sales Associate

Happy Real Estate International
Springwood , QLD
05.2022 - 11.2022
  • Executed prospecting including cold calls and door knocks.
  • Compared properties with similar, recently sold properties in neighboring areas to determine comparative market price.
  • Assisted with appraisals.
  • Assisted with open house events and prepared homes for clients arrival.
  • Assisted working with clients to ensure understanding of appraisal and sales processes.
  • Assisted with the set-up and execution of Auctions at the properties.

Beauty Therapist

Endota Spa
Mildura/Broadbeach, VIC/QLD
03.2018 - 05.2022
  • Recommended treatment and products to customers to meet current needs or resolve specific concerns.
  • Performed beauty treatments to a high standard, specifically specialising in skin treatments.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Provided therapeutic rejuvenation services on client's bodies, including skin, nails and overall relaxation treatments.
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
  • Capitalized on upselling opportunities for additional products and services to increase sales numbers.
  • Assisted customers in feeling relaxed and comfortable within the process.

Hospitality Team Leader

The Sandbar
Mildura, VIC
02.2017 - 06.2021
  • Operated gaming equipment and monitored play to maintain security and protect house interests.
  • Answered patron questions about game rules and policies to promote positive customer service and brand loyalty.
  • Addressed patron issues and quickly resolved complaints.
  • Supervised staff and assigned duties.
  • Provided personable service to improve customer service ratings.
  • Implemented sanitary food handling, holding and service protocols.
  • Completed opening and closing of the venue seamlessly to facilitate smooth restaurant operations.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Managed seamlessly in a high-pressure environment.

Health Care Assistant

Lloyds Pharmacy
Bishops Waltham, England
09.2013 - 12.2016
  • Opened and closed the store seamlessly to ensure smooth operation of business.
  • Counselled patients on proper use of medication and potential side effects.
  • Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
  • Secured prescription drugs to prevent incidents of theft.
  • Verified accuracy of patient records and prescription volumes.
  • Assessed safety procedures and federal regulations to maintain pharmacy compliance.
  • Communicated with patients with compassion while keeping medical information private.
  • Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
  • Solicited medical history information from patients to provide best and most effective medical advice.
  • Worked closely with store manager to maintain day-to-day operations.
  • Fostered a clean working environment for healthy day-to-day duties.

Education

High School Diploma -

Swanmore College of Technology
Swanmore, United Kingdom
11.2013

AS Level Qualification - Biology, Psychology, Physical Education.

Peter Symonds College
Winchester, United Kingdom
09.2014

Level 3 Diploma - Beauty Therapy

Fareham College
Fareham, England
09.2016

Some College (No Degree) - Real Estate Licence

REIQ
Brisbane
02.2023

Skills

  • Organized
  • Prompt and efficient
  • Hard worker
  • Attention to detail
  • Proactive
  • Analytical personality
  • Comfortable in being uncomfortable
  • Innovative
  • Honest and ethical
  • Problem resolution
  • Goal setting

Licenses and Certificates

  • REIQ full Real Estate license certified
  • First Aid level 1 and 2
  • Level 3 NVQ/SVQ certified
  • Full British and Australian drivers license
  • Motorcycle license
  • Boat operator license
  • Responsible service of alcohol (RSA)
  • Responsible service of gaming (RSG)
  • Candella Laser Hair Removal

Hobbies

  • Reading self-development books
  • Acting/Commercial Modelling
  • Fitness (yoga, gym, walks)
  • Commercial Jazz Dancing
  • Learning Arabic
  • Finding new health and wellbeing implements
  • Socializing and eating out at restaurants

References

  • George Hadgelias - Principal at Ray White Paddington - 0403 062 062
  • Milika Tamale - Manager at Endota Spa Broadbeach - 0413 603 456
  • Briony Bridgett - Manager at Endota Spa Mildura - 0429 709 968
  • Anthony Roccisano - Manager at The Sandbar Mildura - 0456 375 701
  • Malcolm Kalms - Owner of The Sandbar Mildura - 0400 429 882

Timeline

Real Estate Sales Agent

Ray White - Paddington
11.2023 - 05.2024

Sales Associate

Ray White Ascot
03.2023 - 08.2023

Sales Associate

Happy Real Estate International
05.2022 - 11.2022

Beauty Therapist

Endota Spa
03.2018 - 05.2022

Hospitality Team Leader

The Sandbar
02.2017 - 06.2021

Health Care Assistant

Lloyds Pharmacy
09.2013 - 12.2016

High School Diploma -

Swanmore College of Technology

AS Level Qualification - Biology, Psychology, Physical Education.

Peter Symonds College

Level 3 Diploma - Beauty Therapy

Fareham College

Some College (No Degree) - Real Estate Licence

REIQ

Similar Profiles

CREATE PROFILE
Melissa Ireland