Melissa Jecks
North Kellyville,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated professional offering a Bachelors degree in Public Health and a Cert III in Business- medical Administration. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
16
16
years of professional experience
Work History
Stay at Home Mum
NIL
12.2012 - Current
Beauty Therapist
Ella Rouge
10.2007 - 12.2012
- Performed skin analysis to determine client needs and advised on suitable treatments.
- Maintained cleanliness of the salon by disinfecting tools and equipment after use.
- Provided facial massage, waxing, tinting, manicures and pedicures for clients.
- Prescribed skincare products according to individual customer requirements.
- Assisted in maintaining stock levels of all beauty products used in the salon.
- Organized appointments with clients and managed a busy schedule of bookings.
- Greeted customers upon their arrival at the salon and ensured that they were comfortable throughout their visit.
- Kept up-to-date with new techniques in the beauty industry by attending training courses.
- Ensured that all health and safety regulations are followed during treatments.
- Demonstrated an understanding of skin types when recommending products or services.
- Conducted pre-treatment consultations to assess client's needs and provide relevant information regarding available options.
- Followed strict hygiene protocols while performing treatments such as sterilizing equipment before use.
- Maintained accurate records of each client's treatment history including details of any allergies or medical conditions.
- Advised customers on how to care for their skin between visits to ensure optimal results from treatments received.
- Managed reception area duties such as answering phone calls and dealing with queries from potential customers.
- Developed relationships with existing customers through providing excellent service standards whilst promoting additional services and products available in the salon.
- Scheduled appointments for customers using internal software system.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
Education
Bachelor of Public Health - Health
University of South Australia
04-2025
Certificate III Business (Medical Administration) - Medical Administration
Australian College of Commerce And Management
04-2024
Cert IV Beauty Therapy - Beauty Therapy
Tafe NSW
Liverpool NSW10-2008
Skills
- Conflict Resolution
- Task Prioritization
- Troubleshooting
- Communication
References
References available upon request.
Timeline
Stay at Home Mum
NIL
12.2012 - Current
Beauty Therapist
Ella Rouge
10.2007 - 12.2012
Bachelor of Public Health - Health
University of South Australia
Certificate III Business (Medical Administration) - Medical Administration
Australian College of Commerce And Management
Cert IV Beauty Therapy - Beauty Therapy
Tafe NSW
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