Melissa Jones
Southport,QLD
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
8
8
years of professional experience
Work History
Sales Associate
Active Electrical
10.2022 - 11.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Generated new sales leads to achieve and exceed monthly sales goals.
Trade Sales Representative
Realcold Refrigeration
01.2016 - 10.2022
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
Skills
- Customer Service
- Relationship Building
- Adapt to Diverse Groups
- Excellent People Skills
- Exceeding Customer Expectations
- Customer Assistance
- Attention to detail
- Excellent communication
- Flexible Schedule
- Cash Handling Accuracy
- Money Transfer Systems
- Reliable and Punctual
Timeline
Sales Associate
Active Electrical
10.2022 - 11.2023
Trade Sales Representative
Realcold Refrigeration
01.2016 - 10.2022
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