Melissa Jones
Diamond Creek,VIC
Summary
Experienced HR practitioner with over 7 years in the people and culture sector, specializing in employment relations and stakeholder management. Proven track record as a business partner, effectively managing the end-to-end employment cycle and workforce planning. Strong leadership skills demonstrated through successful team collaboration and support for organizational goals.
Overview
7
7
years of professional experience
Work History
HR Officer
VMIAC
South Melbourne, VIC
10.2023 - 02.2025
- Facilitated orientation sessions for new employees to promote understanding of company policies and procedures.
- Conducted exit interviews to gather insights on employee turnover.
- Maintained comprehensive employee records, including performance reviews and attendance documentation.
- Monitored compliance with employment laws to ensure organizational adherence.
- Assisted in developing training programs to enhance staff skills and knowledge.
- Provided guidance on disciplinary actions to support management decisions.
- Collaborated with management to refine recruitment strategies and improve hiring processes.
- Developed and enforced recruitment policies to streamline candidate selection.
Manager, Mission & People
St Mary's House of Welcome
Fitzroy, Vic
11.2020 - 03.2023
- Managed end-to-end volunteer and employee lifecycle processes, enhancing workforce planning and recruitment.
- Updated all Mission & People policies and procedures to reflect current best practices.
- Conducted HR and NDIS Audit, ensuring compliance with regulatory requirements and industry standards.
- Facilitated conflict resolution among employees by providing guidance on company policies.
- Established streamlined processes to enhance organizational workflow efficiency.
- Monitored budgets and expenditures for cost-effectiveness while upholding quality standards.
- Analyzed feedback data from employees, volunteers, and clients to inform service improvement plans.
- Developed monthly operational performance reports for senior management review.
People & Culture Business Partner
The Lost Dogs' Home
North Melbourne, VIC
07.2019 - 07.2020
- Cultivated relationships with key stakeholders to enhance interdepartmental collaboration.
- Advised senior leadership on regulatory compliance related to business operations.
- Collaborated with management teams to identify organizational challenges using data-driven insights.
- Implemented internal policy changes to improve workplace efficiency.
- Developed comprehensive training programs for new employee onboarding processes.
- Partnered with HR to drive recruitment efforts and hire qualified personnel.
- Assessed risks associated with proposed projects and initiatives.
- Identified process gaps in current systems and devised strategies for improvement.
- Overseen all ER matters, including internal and external investigations.
Interim Resources Manager
The Lost Dogs' Home
North Melbourne, VIC
05.2018 - 06.2019
- Supervised a team of three to optimize daily operations for paid and unpaid resources.
- Facilitated on-site training to enhance processes and increase efficiency in end-to-end recruitment.
- Assisted in addressing staff grievances and performance management as part of generalist HR duties.
- Managed volunteer program, overseeing procurement and rollout of new volunteer database (Better Impact).
- Directed work experience program for students to ensure valuable learning opportunities.
Education
First Aid & CPR Training
St John
Melbourne, VIC01-2024
Neurodiversity Training
Diversity Australia
Melbourne, VIC01-2024
When Conversations Turn To Suicide
Alt2Su
Melbourne, VIC01-2024
Setting Relations Right
Australian Association For Restoritive Justice
Melbourne, VIC01-2024
Cert IV - Human Resources
AHRI
Melbourne, VIC01-2020
Bachelor of Science - Environmental Biology
Bishop's University
Sherbrooke, Quebec, Canada01-2013
College Diploma - Social Sciences
Champlain College
Sherbrooke, Quebec, Canada01-2007
Skills
- Policy writing
- Employee training
- Recruitment strategies
- Compliance monitoring
- Performance management
- Workforce planning
- Restorative prractices
- Conflict resolution
- Award interpretation
- Team collaboration
- Problem solving
- Report writing
- Employment law
References
References available upon request.
Timeline
HR Officer
VMIAC
10.2023 - 02.2025
Manager, Mission & People
St Mary's House of Welcome
11.2020 - 03.2023
People & Culture Business Partner
The Lost Dogs' Home
07.2019 - 07.2020
Interim Resources Manager
The Lost Dogs' Home
05.2018 - 06.2019
First Aid & CPR Training
St John
Neurodiversity Training
Diversity Australia
When Conversations Turn To Suicide
Alt2Su
Setting Relations Right
Australian Association For Restoritive Justice
Cert IV - Human Resources
AHRI
Bachelor of Science - Environmental Biology
Bishop's University
College Diploma - Social Sciences
Champlain College
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