Melissa Kendall
Brisbane,QLD
Summary
Organized and detail-oriented professional with expertise in data entry, Microsoft Excel, and invoice processing. Proven ability to streamline office operations and enhance efficiency through effective communication.
Overview
2026
2026
years of professional experience
Work History
Administration Clerk
Delta Contractors (Aust) Pty Ltd
Brisbane, QLD
01.2017 - 09.2025
- Managed daily office operations and maintained organized filing systems.
- Processed incoming and outgoing correspondence, including emails and packages.
- Handled data entry tasks using Microsoft Office Suite and internal databases.
- Answered phone calls, responded to emails and routed incoming mail.
- Assisted with the preparation of presentations, reports and other administrative tasks as requested.
- Checked and processed invoices, purchase orders, expense claims and other financial documents.
- Created spreadsheets using Microsoft Excel to track inventory levels, sales figures and other data points.
- Inputted employee time sheets into payroll software program for processing paychecks each month.
- Updated and reconciled purchases with system, maintaining accuracy rate.
- Provided general office support such as photocopying, faxing and scanning documents.
Administration Clerk
Mazda Mt Gravatt
Brisbane, QLD
03.2008 - 12.2016
- Managed daily office operations and maintained organized filing systems.
- Coordinated communication between departments to ensure workflow efficiency.
- Processed incoming and outgoing correspondence, including emails and packages.
- Handled data entry tasks using Microsoft Office Suite and internal databases.
- Organized office supplies inventory and facilitated procurement of necessary materials.
- Provided administrative support during company events, including logistics coordination.
- Answered phone calls, responded to emails and routed incoming mail.
- Assisted with the preparation of presentations, reports and other administrative tasks as requested.
- Updated databases with new customer information or changes to existing accounts.
- Provided general office support such as photocopying, faxing and scanning documents.
- Created spreadsheets using Microsoft Excel to track inventory levels, sales figures and other data points.
- Processed customer orders in a timely manner while ensuring accuracy of all data entered into system.
- Ordered supplies such as stationery, office equipment and other materials needed by the organization.
- Processed motor vehicle registrations and title transfers for clients efficiently.
- Maintained accurate records of customer transactions.
- Assisted customers with vehicle registration, licensing and titling services.
- Issued license plates, stickers, titles and registrations upon completion of required paperwork.
- Verified ownership documents for accuracy to ensure proper documentation of vehicles.
Receptionist
Surety IT
Brisbane, QLD
02.2003 - 01.2008
- Greeted clients and visitors, providing a warm and professional first impression.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Maintained organized reception area, ensuring a tidy and welcoming environment.
- Scheduled appointments, coordinating calendars for staff and clients effectively.
- Processed incoming and outgoing mail, ensuring timely distribution within the office.
- Assisted with administrative tasks, supporting team members in daily operations.
- Handled inquiries and complaints, providing accurate information to enhance client satisfaction.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
Hospitality Worker
Pineapple Hotel
Brisbane, QLD
1998 - 2003
- Maintained cleanliness and organization of bar area throughout shifts.
- Provided excellent customer service by engaging with patrons and addressing needs.
- Handled cash transactions accurately while operating the point-of-sale system.
- Collaborated with kitchen staff to coordinate food and beverage orders efficiently.
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Poured wine, beer, and cocktails for patrons.
Hospitality Worker
Lord Stanley Hotel
Brisbane, QLD
1996 - 1998
- Maintained cleanliness and organization of bar area throughout shifts.
- Provided excellent customer service by engaging with patrons and addressing needs.
- Handled cash transactions accurately while operating the point-of-sale system.
- Collaborated with kitchen staff to coordinate food and beverage orders efficiently.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Processed payments accurately and efficiently with POS system.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Poured wine, beer, and cocktails for patrons.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Stocked ice bins and coolers as needed throughout shift.
Enlisted Soldier
Australian Army
KAPOOKA, NSW
06.1996 - 09.1996
- Collaborated with team members to execute strategic plans and objectives.
- Engaged in physical fitness training to maintain peak operational readiness.
- Inspected all weapons prior to use to ensure they were serviceable and safe to fire.
- Provided mentorship to junior soldiers on tactics and procedures.
- Cultivated excellent work ethic, dedication to duty, and timeliness in work actions.
Education
High School Diploma -
Mansfield SHS
Brisbane, QLD12-1995
Skills
- Data entry
- Microsoft Excel
- Invoice processing
- Filing systems
- Correspondence management
- Office operations
- Effective communication
- Problem solving
Affiliations
- I enjoy watching my teenage daughters play touch football for school and club
- Walks with our dog in the bay area.
- I love cooking and baking.
- Boardgames nights with the family
- Camping
Timeline
Administration Clerk
Delta Contractors (Aust) Pty Ltd
01.2017 - 09.2025
Administration Clerk
Mazda Mt Gravatt
03.2008 - 12.2016
Receptionist
Surety IT
02.2003 - 01.2008
Enlisted Soldier
Australian Army
06.1996 - 09.1996
Hospitality Worker
Pineapple Hotel
1998 - 2003
Hospitality Worker
Lord Stanley Hotel
1996 - 1998
High School Diploma -
Mansfield SHS