Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa King

Leura,NSW

Summary

Committed Personal Care Assistant skilled in supervising and assisting residents in a high care environment to complete their daily living tasks. Caring and compassionate with the ability to report and provide feedback to the Registered Nurse, regarding physical and mental wellbeing of each resident.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

Catholic Healthcare
11.2020 - Current
  • Built strong relationships with residents to deliver emotional support and companionship.
  • Assisted with showering, dressing, toileting, mobilizing and feeding.
  • Assisted 20 residents with daily living needs to maintain self-esteem and general wellness.
  • Engaged residents in meaningful conversation, socialization, and activity while providing personal care assistance.

Waitress

Sushi N Co
09.2019 - 11.2020
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Assisted customers with ordering their meal in person and over phone.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Cashier Supervisor

Coles Supermarket
07.2015 - 09.2019
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.

Education

Bachelor of Science - Nursing

Charles Sturt University
Bathurst, NSW
12.2027

Certificate III - Individual Support (Ageing)

Tafe, New South Wales
Lithgow
12.2021

Skills

  • Complex Problem - Solving
  • Efficiency
  • Personal Hygiene
  • Excellent Communication
  • Ability to work individually and in group environment with diverse range of people

Certification

First Aid Certificate completed in 2021

Timeline

Personal Care Assistant

Catholic Healthcare
11.2020 - Current

Waitress

Sushi N Co
09.2019 - 11.2020

Cashier Supervisor

Coles Supermarket
07.2015 - 09.2019

Bachelor of Science - Nursing

Charles Sturt University

Certificate III - Individual Support (Ageing)

Tafe, New South Wales

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