Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Kite

Dapto,NSW

Summary

Experienced with providing personalized care and support to individuals in their home. Utilizes effective communication and empathy to build strong relationships with clients. Knowledge of best practices in patient care and safety, ensuring a high standard of service and care

Overview

8
8
years of professional experience

Work History

Personal Care Worker

Australian Unity
05.2022 - Current
  • Assisted clients with daily living activities to enhance their quality of life.
  • Provided emotional support and companionship to individuals in care.
  • Maintained accurate documentation of client progress and care procedures.
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Transported individuals to activities, medical appointments, and shopping trips.
  • Assisted patients with self-administered medications.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted clients with their Personal Care needs.

Massage Therapist

Self Employed
01.2021 - 05.2022
  • Provided therapeutic massage services tailored to individual client needs and preferences.
  • Developed personalized treatment plans based on client assessments and feedback.
  • Maintained a clean, organized, and welcoming environment for clients throughout sessions.
  • Fostered calming and welcoming environment, which contributed to positive client feedback and increased referrals.

Cleaner

Tik's Cleaning Services
08.2018 - 03.2020
  • Maintained cleanliness and sanitation standards across various residential properties.
  • Operated cleaning equipment, including vacuums, floor steamers,mops and pressure washers efficiently.
  • Implemented effective cleaning techniques to enhance overall client satisfaction and service quality.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.

Bank Teller

ANZ Australia
04.2017 - 07.2018
  • Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
  • Assisted customers in account inquiries, providing tailored solutions to meet their financial needs.
  • Maintained cash drawer integrity through diligent balancing and reconciliation procedures.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Counted and packaged currency and coins.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Maintained friendly and professional customer interactions.
  • Assisted customers with banking needs and inquiries.
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Referred customers to other banking departments for specialized services.

Education

Certificate III Individual Support - Aged Care

Essential Skills Training
Online
01.2024

Certificate In Whole Body Massage - Massage

Discover Massage Australia
01.2021

Skills

  • Dementia care
  • First Aid and CPR

Timeline

Personal Care Worker

Australian Unity
05.2022 - Current

Massage Therapist

Self Employed
01.2021 - 05.2022

Cleaner

Tik's Cleaning Services
08.2018 - 03.2020

Bank Teller

ANZ Australia
04.2017 - 07.2018

Certificate III Individual Support - Aged Care

Essential Skills Training

Certificate In Whole Body Massage - Massage

Discover Massage Australia

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Melissa Kite