Summary
Overview
Work History
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Melissa Lambert/Hosking

Weston

Summary

Dynamic salon owner with a proven track record, excelling in business management and customer service. Enhanced client satisfaction through personalized hair care solutions and effective marketing strategies, driving revenue growth. Skilled in employee training and salon hygiene maintenance, fostering a welcoming environment and a loyal clientele.

After perfecting my career and finding my passion had shifted i set out to find another career path with exciting new daily challenges and ensure i went above and beyond.


I take pride in my appearance, i ensure to always be precessional, i believe due to my strong work ethic and self motivation to thrive in all that i set my mind to, i could be a great assist to your company and help reach any and if not all targets, or goals in a team or solo enviroment.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Hair Salon Owner

Hairdresser's
  • Maintained a clean, safe, and welcoming salon environment for clients and staff members.
  • Developed a loyal clientele with exceptional communication skills and attention to detail.
  • Oversaw payroll processing, budgeting, tax preparation tasks as part of managing financial aspects of the salon business.
  • Increased salon revenue through effective marketing strategies and promotional campaigns.
  • Resolved customer complaints effectively by demonstrating empathy, understanding their concerns, and finding suitable solutions that ensure satisfaction on both ends.
  • Organized special events such as hair shows or charity fundraisers to increase brand awareness and community engagement.
  • Managed salon operations, ensuring efficient scheduling and high-quality customer service.
  • Trained and mentored junior stylists, fostering professional growth and skill development.
  • Reviewed financial statements regularly to identify areas for improvement in profitability and efficiency.
  • Enhanced client satisfaction by providing personalized hair care solutions and styling advice.
  • Established strong relationships with vendors, ensuring timely delivery of supplies and equipment maintenance support when needed.
  • Conducted regular performance evaluations for staff members, setting clear expectations for professional growth opportunities within the salon.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
  • Learned and remained updated on statutory requirements and regulations.
  • Evaluated employee performance through close observation and performance rubrics.
  • Delegated workplace responsibility to appropriate staff.

Receptionist Administrative Officer

Resolute Support
11.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Updated reports, managed accounts, and generated reports for company database.

Skills

  • Salon hygiene maintenance
  • Hair styling expertise
  • Upselling services
  • Appointment scheduling
  • Business management
  • Social media promotion
  • Employee training
  • Staff management
  • Health and safety
  • Customer service
  • Multitasking
  • Excellent communication

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 10 staff members
  • Resolved product issue through consumer testing.
  • Managed Recaption area
  • Communicating with clients via Emails phone calls and booking appointments
  • Confident
  • Have a positive attitude

Certification

Hair dressing Training -

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Music
  • Gym Workouts
  • Adventure Travel
  • Dance
  • Personal Development and Self-Improvement

Timeline

Receptionist Administrative Officer

Resolute Support
11.2023 - Current

Hair Salon Owner

Hairdresser's

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Melissa Lambert/Hosking