Melissa Lambkin
Singleton
Summary
I am a highly motivated and hard-working individual, with advanced customer service and communication skills. I am highly experienced in the customer service sector and possess a variety of skills, which make me an ideal candidate for roles from entry level to management. I would describe myself as reliable, honest, punctual, and able to work solely or as part of a team.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Kitchen Level 3
Robin Hood Bar & Bistro
04.2024 - Current
Cook for all levels breakfast lunch dinner
Cleaning meal preparation all chefs needs.
Also cover bar duties
Manager
Twisted Takeaway
01.2020 - Current
- Customer service
- Taking & preparing food orders
- High standard of safe food preparation
- Cash handling & use of EFTPOS & credit card facilities
- Opening & closing of the shop
- Planning & organising rosters
- Supervision of junior staff
- Stocktake & ordering supplies
Customer Service Attendant
Coxs Bakery
01.2005 - 01.2020
- Serving customers, in person & on the phone
- Preparing orders
- Housekeeping & maintaining food service standards
- Completing OH&S checks & recording results
- Cash handling & use of EFTPOS & credit card facilities
Education
Year 10 -
Singleton High School
Singleton, NSW12.1994
Skills
- OH&S RISK ANALYSIS
- TRAINING & COACHING NEW STAFF
- STAFF MANAGEMENT
- SITE SECURITY (OPENING & CLOSING OF STORES)
- EXCELLENT CUSTOMER SERVICE SKILLS
- ROSTER PLANNING
- HANDLING CASH & FLOAT MANAGEMENT
- SALES CREATION & RETENTION
Certification
RSA
RGC
Timeline
Kitchen Level 3
Robin Hood Bar & Bistro
04.2024 - Current
Manager
Twisted Takeaway
01.2020 - Current
Customer Service Attendant
Coxs Bakery
01.2005 - 01.2020
RSA
RGC
Year 10 -
Singleton High School
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