Excel
Melissa Lang
Food Science
Wallan,VIC
Summary
Focused and reliable food server bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Energetic job seeker eager to apply knowledge of food science and technology to achieve company goals. To seek the internship opportunity that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Head Waitress
Wang Wang Dumpling
Coburg , VIC
2018.07 - 2022.05
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Supervised server staff and simultaneously served personal section of tables.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Education
Master of Science - Food Science
The University of Melbourne
Parkville, VIC 2016.07 - 2018.07
Bachelor of Science - Biology
Shaanxi Normal University
China 2011.09 - 2015.07
Skills
Food spoilage prevention
undefinedSoftware
Python
Certification
Excel Skills for Business
Timeline
Excel Skills for Business
2021-06
Python for Everybody
2019-10
Head Waitress
Wang Wang Dumpling
2018.07 - 2022.05
Master Degrees of Food Science
2018-07
Master of Science - Food Science
The University of Melbourne
2016.07 - 2018.07
Bachelor of Science - Biology
Shaanxi Normal University
2011.09 - 2015.07
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