Excel
Melissa Lang
Food Science
Wallan,VIC
Summary
Focused and reliable food server bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Energetic job seeker eager to apply knowledge of food science and technology to achieve company goals. To seek the internship opportunity that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Head Waitress
Wang Wang Dumpling
Coburg, VIC
07.2018 - 05.2022
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Supervised server staff and simultaneously served personal section of tables.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Education
Master of Science - Food Science
The University of Melbourne
Parkville, VIC 07.2016 - 07.2018
Bachelor of Science - Biology
Shaanxi Normal University
China 09.2011 - 07.2015
Skills
Food spoilage prevention
Team communication
Packaging and labeling knowledge
Research and reporting
Advanced Excel spreadsheet functions
Multitasking Abilities
Software
Python
Certification
Excel Skills for Business
Timeline
Excel Skills for Business
06-2021
Python for Everybody
10-2019
Head Waitress
Wang Wang Dumpling
07.2018 - 05.2022
Master Degrees of Food Science
07-2018
Master of Science - Food Science
The University of Melbourne
07.2016 - 07.2018
Bachelor of Science - Biology
Shaanxi Normal University
09.2011 - 07.2015