Melissa Lee
Tweed Heads,NSW
Summary
For the last nearly 18 years I have been working at Greenmount Beach hotel as a Housekeeper and Housekeeping supervisor. I am very experienced and have strong knowledge of all required in this field. Due to the fact the Greenmount Hotel will be being pulled down soon for development is the only reason I left. I have very strong references and am hard working, friendly and reliable person.
Overview
18
18
years of professional experience
Work History
Senior Housekeeping Supervisor
Greenmount Beach Hotel
Coolangatta, QLD
07.2006 - 04.2024
- Supervised and trained housekeeping staff, ensuring quality standards were met.
- Ensured the cleanliness of guest rooms and public areas.
- Inspected rooms for cleanliness, reporting any deficiencies to management.
- Monitored inventory levels of cleaning supplies, linen and amenities.
- Maintained records of daily work assignments and completed tasks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Followed safety procedures when handling hazardous materials.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Education
High School Diploma -
Dover Heights High School
Sydney, NSW11-1996
Skills
- Great eye for detail
- Training of new staff
- customer service
- Proactive and helpful
- Excellent time management skills
References
Troi Hilder General Manager 0417 242 616
Julieannne Vincent 0432 796 707
Timeline
Senior Housekeeping Supervisor
Greenmount Beach Hotel
07.2006 - 04.2024
High School Diploma -
Dover Heights High School
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