Highly-motivated and organized employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. With my strong interpersonal skills and great experience with customers service I aim to provide outstanding customer service to ensure customer loyalty and an unforgivable experience.
Work History
FOH Team Member
The Society salon
Rosebay
Greeted customers and answered questions related to products and services.
Assisted with seating guests, taking reservations, and managing wait lists.
Utilized point-of-sale system to process transactions accurately and efficiently.
Prepared hot beverages such as coffee or tea for customers upon request.
Scheduled appointments using salon software system.
Maintained up-to-date records of customer visits and purchases.
Ensured all areas of the salon were clean and organized at all times.
Assisted stylists with client check-in and check-out procedures when needed.
Retail Assistant
Catering Equipment Warehouse
Greeted clients in a warm and friendly manner and providing assistance if needed
Handled transactions with attention and accuracy
Assisted customers with product selection, answered queries and provided advice.
Responsible for shipping and packing of online orders
Kept close attention to stock shortage and restock
Handled phone calls and emails in regard to equipment hire and stock availability
Maintained store clean & organised as well as track of stock
Perform store closing and opening procedures
Receptionist
Tres Barbershop
Greeted and checked in every customer, as well as directing them to their destinations
Scheduled appointments and managed waiting list
Assisted customers enquiries regarding booking and barber availability
Maintained reception as well as shared spaces clean and organised
Maintained supplies always stocked and Inventory up to date
Informed barbers of clients arrival or cancellation
Ensured coffee and water station was always stocked and clean
Performed store closing and opening procedures
Bartender/Restaurant Waiter
Archie's Brothers
Informed customers of current promotions, discounts and special offers.
Maintained an organized and clean work environment.
Prepared tables by setting up linens, silverware and glassware.
Took beverage orders from patrons and served drinks promptly.
Delivered food items to customers at their tables in a friendly, courteous manner.
Cleared dishes between courses and after guests finished dining.
Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
Replenished condiments, utensils, napkins, straws as necessary throughout shift.
Managed multiple tasks simultaneously while remaining organized under pressure.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Maintained inventory of liquor, beer, wine, and other beverage items.
Conference Sales Executive at Crowne Plaza Macquarie Park (Formerly Courtyard by Marriott)Conference Sales Executive at Crowne Plaza Macquarie Park (Formerly Courtyard by Marriott)