Summary
Work History
Education
Skills
Personal Information
Timeline
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Melissa Nunes

Sydney,NSW

Summary

Highly-motivated and organized employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. With my strong interpersonal skills and great experience with customers service I aim to provide outstanding customer service to ensure customer loyalty and an unforgivable experience.

Work History

FOH Team Member

The Society salon
Rosebay
  • Greeted customers and answered questions related to products and services.
  • Assisted with seating guests, taking reservations, and managing wait lists.
  • Utilized point-of-sale system to process transactions accurately and efficiently.
  • Prepared hot beverages such as coffee or tea for customers upon request.
  • Scheduled appointments using salon software system.
  • Maintained up-to-date records of customer visits and purchases.
  • Ensured all areas of the salon were clean and organized at all times.
  • Assisted stylists with client check-in and check-out procedures when needed.

Retail Assistant

Catering Equipment Warehouse
  • Greeted clients in a warm and friendly manner and providing assistance if needed
  • Handled transactions with attention and accuracy
  • Assisted customers with product selection, answered queries and provided advice.
  • Responsible for shipping and packing of online orders
  • Kept close attention to stock shortage and restock
  • Handled phone calls and emails in regard to equipment hire and stock availability
  • Maintained store clean & organised as well as track of stock
  • Perform store closing and opening procedures

Receptionist

Tres Barbershop
  • Greeted and checked in every customer, as well as directing them to their destinations
  • Scheduled appointments and managed waiting list
  • Assisted customers enquiries regarding booking and barber availability
  • Maintained reception as well as shared spaces clean and organised
  • Maintained supplies always stocked and Inventory up to date
  • Informed barbers of clients arrival or cancellation
  • Ensured coffee and water station was always stocked and clean
  • Performed store closing and opening procedures

Bartender/Restaurant Waiter

Archie's Brothers
  • Informed customers of current promotions, discounts and special offers.
  • Maintained an organized and clean work environment.
  • Prepared tables by setting up linens, silverware and glassware.
  • Took beverage orders from patrons and served drinks promptly.
  • Delivered food items to customers at their tables in a friendly, courteous manner.
  • Cleared dishes between courses and after guests finished dining.
  • Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
  • Replenished condiments, utensils, napkins, straws as necessary throughout shift.
  • Managed multiple tasks simultaneously while remaining organized under pressure.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Maintained inventory of liquor, beer, wine, and other beverage items.

Education

High School Diploma -

Marrickville High School
Marrickville, NSW
09.2022

Skills

  • Attention to detail
  • Bilingual
  • Communication skills
  • Fast learner
  • Highly Organised
  • Multitask
  • Outgoing
  • Problem solving
  • Cash Register Operation
  • Appointment Scheduling
  • Reception Area Maintenance
  • Mail handling
  • Call handling
  • Calendar Management
  • Appointment Setting

Personal Information

Date of Birth: 14/06/05

Timeline

FOH Team Member

The Society salon

Retail Assistant

Catering Equipment Warehouse

Receptionist

Tres Barbershop

Bartender/Restaurant Waiter

Archie's Brothers

High School Diploma -

Marrickville High School

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Melissa Nunes