Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Melissa Lister

Wavell Heights,QLD

Summary

Self-determined, mature student with a strong academic record and substantial professional and life experience, committed to lifelong learning, and to integrating both nomothetic and idiographic approaches to evidence-based, client-centered care as a Clinical Psychologist. Years of experience in talent acquisition, coaching, and team leadership have made me adept at communicating with people from all walks of life, enhancing synergy, and helping people achieve their best. I excel at exercising critical judgment to develop innovative solutions. Drawing on a wealth of failures, lessons, and achievements, and guided by curiosity, humility, and empathy, I connect with others in ways that remind them they are never alone in their struggles.

Overview

2026
2026
years of professional experience

Work History

Talent Acquisition Specialist

The Arnott's Group
(Manufacturer of snacks and biscuits) Brisbane, Qld
02.2025 - 05.2025
  • Engaged with individuals from diverse educational, cultural, and professional backgrounds, building rapport through active listening, interpreting verbal and nonverbal cues, and adapting communication to varied stakeholders.
  • Collaborated with hiring managers to understand staffing needs and requirements, ensuring alignment with business objectives.
  • Demonstrated expertise in evidence-based decision-making skills by thoroughly evaluating candidates’ motivations, strengths, and suitability for roles through structured interviews, and personality and skills assessments. (Trained in 'Interviewing & Selecting Exceptional People': The McQuaig System.)
  • Navigated complex organizational dynamics with empathy, ethical judgment, and professionalism, fostering effective collaboration and conflict resolution within multidisciplinary teams.
  • Promoted fairness and cultural competence by adapting processes for inclusion to deliver a culturally safe, responsive service.
  • Key Project: Designed and delivered a comprehensive reward and recognition program to drive excellence and ensure peak performance in the factory.

Sales Manager and field coach SA/NT

The Arnott's Group
Adelaide, SA
01.2012 - 02.2025
  • Developed advanced interpersonal expertise by understanding individual motivations, and adapting communication for diverse personalities.
  • Strengthened active listening, assessment of developmental needs, and delivery of constructive feedback to support learning, and foster positive change.
  • Enhanced reflective practice and collaboration skills while guiding teams toward shared goals.
  • Consistently motivated and inspired others, formulated and executed action plans, evaluated outcomes, and maintained high ethical and professional standards.

Regional Manager (Business Owner)

Jean Guthrie Beauty Care
Zimbabwe, Harare
01.1995 - 12.2007
  • Trained and developed people to start and run their own businesses

Extra Curricular

Volunteer Work
  • Parenting: Mother to three adult children
  • Putting the finishing touches on a book. "The Big Fat Lie." A humorous personal account of my experience with advanced breast cancer. A delve into philosophy, psychology, and theology, and the dilemmas of the bio-psycho-social-spiritual man. “There are people all over our planet who are disillusioned with “God”. I Know because I speak to them. It is what you do when you are disillusioned, you speak to people. Then I spoke. After I got sick. When I found the courage to get honest."
  • Public Speaking: At schools, social groups, and conferences. Topics such as mental health, resilience, and interpersonal relationships. Skilled in presenting complex psychological concepts in clear, engaging, and accessible language to diverse audiences.
  • Group Facilitator- Harare Counselling Centre. Designed and delivered psychoeducational courses, including “Matters of the Heart,” “How to Survive in a Collapsing Economy,” “Relationships 101,” and “Seeing It Through.”
  • Life Coaching & Counseling (Word of mouth referrals): Provided life coaching, as well as marital and pre-marital counseling services, to individuals and couples within the community.

Education

Graduate Diploma of Psychology -

Monash University
09-2023

Bachelor of Arts - Psychology And English Majors

University of Natal
South Africa
12-1989

Graduate Diploma of Psychology (Advanced) Honours Equivalent -

Monash University

Skills

  • Counselling
  • Active listening
  • Cultural competence
  • Team building
  • Psychological assessment
  • Performance management
  • Public speaking
  • Goal setting
  • Motivational skills

Affiliations

  • Avid reader and podcast subscriber (holistic health, neuroscience, theology, philosophy)
  • Yoga

Accomplishments

  • Monash University: Certificate of Achievement for outstanding performance in Perspectives in Clinical and Developmental Neuroscience
  • The Arnott's Group: Consistently received sales and team awards in recognition of outstanding performance and leadership Recognition for recruiting and mentoring team members, several of whom advanced into key leadership positions within the business
  • Graduate diploma: Email from lecturer, Farid Zaid- I want to thank you specifically for your willingness to speak up and ask questions and share your thoughts, both in class and in SI. You had the courage to ask questions and seek clarification and I noticed that often you normalised the confusion and uncertainty and put others at ease, which makes the class a lot more easy-going and enjoyable for all! Thank you!

Timeline

Talent Acquisition Specialist

The Arnott's Group
02.2025 - 05.2025

Sales Manager and field coach SA/NT

The Arnott's Group
01.2012 - 02.2025

Regional Manager (Business Owner)

Jean Guthrie Beauty Care
01.1995 - 12.2007

Extra Curricular

Volunteer Work

Graduate Diploma of Psychology -

Monash University

Bachelor of Arts - Psychology And English Majors

University of Natal

Graduate Diploma of Psychology (Advanced) Honours Equivalent -

Monash University
Melissa Lister