Melissa Mark
Rochester,VIC
Summary
A hard working and motivated individual seeking employment with an organization that provides an enthusiastic and supportive work environment for their employees. I hope to secure a position where I can utilize my skills and experience to meet the needs and goals of the business and furthermore become a valued member of your team. I am a respectful, committed and loyal.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Shamrock Hotel
03.2023 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing bar area and prioritizing orders.
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to positive work environment through effective teamwork and communication with colleagues.
- Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Retail Assistant
Harvey Norman
11.2020 - 01.2021
- Processing Computer sales
- Stock-take
- Completing over phone purchases
- Providing Product Care knowledge
- Completing Item returns for faulty products
- Customer service
- Money handling and Eftpos transactions
- Handling products with care
- Working independently and in team setting
- Greeted customers, helped locate merchandise and suggested suitable options.
- Used POS system to process sales, returns, online orders and gift card activations.
Education
High School Diploma -
Shepparton High School
Shepparton, VIC10.2019
Skills
- SKILLS & ABILITIES
- Customer Service
- Caring and compassionate
- Reliable
- OH&S conscious
- Cash Register Operations
- EFTPOS knowledge
- Computer skills
- Staff Training
- Till Counting
- Food Safety
- Tool Preparation
- Store maintenance
- Phone Etiquette
Certification
RSA certificate (VIC)
Barista certificate
Availability
Will be moving to Beckenhaman at the end of May or possibly sooner. Waiting on my current job to find someone to replace me.
Timeline
Bartender
Shamrock Hotel
03.2023 - Current
Retail Assistant
Harvey Norman
11.2020 - 01.2021
High School Diploma -
Shepparton High School
RSA certificate (VIC)
Barista certificate
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