Melissa Martin
Booral,QLD
Summary
Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
28
28
years of professional experience
Work History
Cleaner
Down To Earth
07.2022 - 02.2023
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Showcased adaptability in adjusting work schedules according to changing demands from clients or management without compromising output quality levels.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Cleaner
007 Bond Cleaning
04.2021 - 04.2022
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
- Reduced cross-contamination risks through adherence to strict sanitation guidelines in food preparation areas.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
Personal Care Assistant
Blue Care Masters Loadge
01.2006 - 03.2014
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
- Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
- Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Personal Care Nursing Assistant
Mayfield Aged Care
07.2003 - 05.2005
- Improved patient comfort by providing personalized care and attention in daily activities.
- Enhanced patient mobility through regular assistance with exercises and walking routines.
- Maintained patient hygiene by assisting in bathing, grooming, and dressing tasks.
- Ensured medication adherence for patients by administering prescribed medications on time.
- Promoted emotional well-being of patients by engaging them in meaningful conversations and recreational activities.
- Monitored vital signs and reported changes or concerns promptly to nursing staff for timely intervention.
- Provided crucial support during medical procedures, ensuring patient safety and comfort throughout the process.
- Contributed to a clean and safe environment by performing light housekeeping tasks in the patient''s living area.
Cashier
Bilo Grocery
06.1997 - 03.1998
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Food Preparation Worker
Henny Penny
04.1995 - 12.1997
- Enhanced food presentation by skillfully arranging dishes and garnishing plates.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
- Assisted chefs in preparing high-quality meals, contributing to excellent customer satisfaction ratings.
- Collaborated with team members to efficiently complete complex recipes, ensuring timely service to guests.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
Education
Cert 111 in Assiantace in Nursing
Wea Hunter
Newcastle, NSW05.2004
Skills
- Chemical Handling
- Quality Assurance
- Waste Management
- Housekeeping
- Cleaning and Sanitizing
- Disinfection Practices
- Customer Service
- Interior and Exterior Cleaning
- Sweeping and Mopping
- Dusting techniques
- Teamwork abilities
- Health and safety regulations
- Effective communication
Timeline
Cleaner
Down To Earth
07.2022 - 02.2023
Cleaner
007 Bond Cleaning
04.2021 - 04.2022
Personal Care Assistant
Blue Care Masters Loadge
01.2006 - 03.2014
Personal Care Nursing Assistant
Mayfield Aged Care
07.2003 - 05.2005
Cashier
Bilo Grocery
06.1997 - 03.1998
Food Preparation Worker
Henny Penny
04.1995 - 12.1997
Cert 111 in Assiantace in Nursing
Wea Hunter
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