Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Mcfarlane

Camden,NSW

Summary

Experienced professional with a proven track record of excellence in the hospitality and service industry, notably at The Arthouse. Skilled in meal preparation and maintaining high standards of cleanliness, I bring a dedicated and compassionate approach to team leadership and customer satisfaction. Proficient in time management and, I thrive in fast-paced environments, consistently enhancing customer experiences and operational efficiency.

Overview

36
36
years of professional experience

Work History

Cook

The Arthouse
10.2018 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Cafe Manager

Chef House
12.2014 - 10.2018


  • Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
  • Delivered excellent customer service experiences by addressing concerns promptly and professionally.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.

Baker

Foodco
04.2007 - 12.2014
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.

Bar Attendant

Adams Hut
08.1988 - 07.1993

Service of alcohol and food to patrons.

Maintained a clean and organised bar area.

Finalised takings at the end of each shift.


Owner and Director

Narellan Hire
07.2020 - Current

Oversee day to day business operations.

Delivery and pickup of earthmoving machinery.

Booking and invoicing.

Instructing clients on machine operation, capabilities with emphasis on workplace safety regulations.

Problem solving clients wide range of issues.



Education

Certificate IV Community Services - Family And Community Services

Tafe NSW Online
Sydney, NSW

Food Laboratory Techniques - Food Technology And Processing

Tafe NSW
Sydney, NSW
10.1994

Year 12 -

Maclean High School
Maclean, NSW
11.1988

Skills

Patient

Compassionate

Dedicated

Empathetic

Calm under pressure

Meal preparation

Housekeeping

Organised

Time management

Good communication skills

Accepting

Timeline

Owner and Director

Narellan Hire
07.2020 - Current

Cook

The Arthouse
10.2018 - Current

Cafe Manager

Chef House
12.2014 - 10.2018

Baker

Foodco
04.2007 - 12.2014

Bar Attendant

Adams Hut
08.1988 - 07.1993

Certificate IV Community Services - Family And Community Services

Tafe NSW Online

Food Laboratory Techniques - Food Technology And Processing

Tafe NSW

Year 12 -

Maclean High School
Melissa Mcfarlane