Melissa McGee
Brisbane ,Qld
Summary
Results-driven sales and management professional with extensive experience in customer service, team leadership, and operational efficiency. Proven ability to drive sales, build strong client relationships, and manage business operations in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Car Sales Consultant
Byrne Ford
01.2023 - Current
- Delivered exceptional customer service by understanding client needs and recommending suitable vehicles
- Built and maintained strong relationships with customers to ensure repeat business and referrals
- Maintained expert knowledge of GWM vehicles, financing options, and promotions
- Provided product demonstrations and guided customers through the purchasing process
Car Salesman
Norris Motor Group
06.2022 - 01.2023
- Assisted customers in selecting vehicles by matching their needs and preferences to available models
- Negotiated purchase prices, financing options, and warranties to close sales effectively
- Conducted test drives and explained vehicle features, benefits, and after-sales services
- Managed inquiries via phone and email, providing prompt and professional responses
- Completed registration paperwork and handled all sales documentation
Duty Manager
Bracken Ridge Tavern
03.2021 - 06.2022
- Managed daily tavern operations, including financial systems (Concilio, Odyssey, MAX)
- Provided excellent customer service and resolved issues to enhance customer satisfaction
- Trained and supervised staff to maintain high standards of service
- Ensured compliance with workplace safety and hospitality regulations
Gaming Manager
Eden Brew House
01.2020 - 03.2021
- Oversaw gaming operations, including Keno, membership programs, and cash handling
- Ensured compliance with gaming regulations and company policies
- Managed customer accounts, credit limits, and daily transactions
Restaurant Manager
Burger Urge
03.2019 - 01.2020
- Led daily operations, including staff supervision, inventory management, and cost control
- Improved customer service and implemented process enhancements based on feedback
- Assisted with budgeting and financial forecasting
Store Manager
Sumo Salad
11.2017 - 03.2019
- Managed staff scheduling, inventory, and store operations to optimize efficiency
- Ensured compliance with food safety and quality standards
- Provided training and support to employees for exceptional customer service
Shift Manager & Team Member
McDonald’s
11.2014 - 11.2017
- Supervised team members to ensure smooth operations and customer satisfaction
- Maintained high product quality standards and handled customer inquiries
- Assisted with training and mentoring new employees
Skills
- Sales License
- Customer Service & Relationship Building
- Sales & Negotiation
- Team Leadership & Training
- Financial & Inventory Management
- Gaming & Hospitality Operations
- Compliance & Safety Standards
Timeline
Car Sales Consultant
Byrne Ford
01.2023 - Current
Car Salesman
Norris Motor Group
06.2022 - 01.2023
Duty Manager
Bracken Ridge Tavern
03.2021 - 06.2022
Gaming Manager
Eden Brew House
01.2020 - 03.2021
Restaurant Manager
Burger Urge
03.2019 - 01.2020
Store Manager
Sumo Salad
11.2017 - 03.2019
Shift Manager & Team Member
McDonald’s
11.2014 - 11.2017
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