Jordan Nichols
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
4
4
years of professional experience
Work History
Retail Worker
Reject Shop Fairfield Waters
10.2019 - Current
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Balanced and organised cash register by handling cash, counting change, and banking.
- Worked closely with store manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
High School Diploma -
Southern Cross Catholic College
Townsville, QLD11.2023
Certificate III in School Based Education Support - Education
Vocational Education And Training
Townsville01.2022
Certificate 1 in Construction - Construction
Industry Training Queensland
Townsville, QLD01.2022
Skills
- Store Cleaning
- Loss Prevention
- Computer literacy
- Attention to detail
- Problem-solving abilities
- Upselling techniques
- Team collaboration
- Cash handling accuracy
- Merchandise display
- Stock replenishment
Hobbies
I enjoy keeping fit via boxing and going to the gym.
Timeline
Retail Worker
Reject Shop Fairfield Waters
10.2019 - Current
High School Diploma -
Southern Cross Catholic College
Certificate III in School Based Education Support - Education
Vocational Education And Training
Certificate 1 in Construction - Construction
Industry Training Queensland
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