Melissa Miller
Gymea Bay,NSW
Summary
Highly-motivated employee with the desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. My love for anything interiors is my driving force to assist customers and clients to achieve their interior goals. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Business Owner
Melissa Miller Interiors
Gymea, NSW
07.2011 - Current
- Provided personal consultations to determine clients' styling needs and preferences.
- Developed creative interior styling concepts for clients based on their individual needs and preferences.
- Assisted in the selection of furniture, artwork, accessories, lighting and other decorative items to create a visually appealing space.
- Created mood boards to showcase design ideas for clients.
- Researched current trends in interior styling and decoration.
- Organized photo shoots with professional photographers to capture completed projects.
- Consulted with clients on color schemes, fabrics, furniture placement and window treatments.
- Collaborated with architects, designers and contractors to ensure all elements of the project met client expectations.
- Coordinated delivery of furniture and accessories to job sites in a timely manner.
- Communicated regularly with vendors regarding orders and product availability.
- Provided detailed cost estimates for projects based on materials used and labor costs involved.
- Inspected job sites prior to installation of furnishings to identify potential issues or areas of improvement.
- Prepared presentations for prospective clients outlining proposed designs along with associated costs.
- Conducted post-installation inspections to confirm that all work was completed according to specifications provided by the client.
- Developed relationships with key industry contacts such as fabricators, artisans and suppliers.
- Recommended improvements or modifications when necessary to meet customer requirements.
- Provided guidance and support to junior stylists during complex installations.
- Attended trade shows, exhibitions and conferences as needed to stay abreast of new products available in the market.
- Collaborated closely with customers, adjusting plans to satisfy client needs and requirements.
- Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
- Provided information about available color palettes and helped select colors that reflected client personality and goals.
- Assisted clients successfully by choosing furnishings consistent with preferences and budget.
- Greeted customers and provided them with product information.
- Assisted in stocking shelves, unpacking shipments, and organizing the store.
- Operated Light Speed point of sales registers to process payments accurately.
- Maintained a clean and organized work environment.
- Replenished stock on shelves as needed.
- Helped customers select products that best fit their needs.
- Answered customer inquiries about products, prices, availability, and services.
- Provided excellent customer service by listening to customer requests and responding promptly and efficiently to their needs.
- Assisted in setting up displays for new products or promotions.
Casual Sales Assistant
Distraction
Gymea, NSW
02.2022 - 11.2023
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Informed customers about current promotions and discounts.
- Assisted customers with returns, exchanges and refunds.
- Replenished merchandise on shelves as needed throughout the day.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Performed cashier duties on light speed point of sales.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Education
Color And Decor
Australian College of Design And Decor
SydneySkills
- Concept Development
- Graphic presentations
- Critical Thinking
- Furnishings Layout Plan
- Color Scheme Coordination
- Furnishings Selection
- Artwork Selection
- Problem-Solving
- Window Treatments
- Professional Demeanor
- Accessories Selection
- Product Specifications
- Color and material application
- Space Planning
- Textile knowledge
Timeline
Casual Sales Assistant
Distraction
02.2022 - 11.2023
Business Owner
Melissa Miller Interiors
07.2011 - Current
Color And Decor
Australian College of Design And Decor
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