Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Milton

Redbank,QLD

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience

Work History

Team Leader

Primary Connect
10.2021 - Current


  • Maintain an inclusive and diverse team culture, promoting respect and understanding among all team members.
  • Manage high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Conduct regular performance reviews within my team, identifying areas for improvement and developing action plans to address them by giving them feedback
  • Daily alterations to staffing within areas of the dc due to business needs / requirements
  • Effectively manage the despatch team to ensure we meet seal times for on time delivery to store.
  • Reporting all safety incidents to our safety reporting system.
  • Conduct Investigations
  • Conduct informal and formal meetings with team members



Warehouse Order Selector

Woolworths Group
03.2018 - 10.2021
  • Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
  • Made sure stock was with in the confinements of the pallets when picked and interlocked cartons to reduce risk of moving whilst in transit
  • Operated A7 device for Voice pick
  • MHE operation
  • Use of hand held wrap stick to utilise to assist in making sure pallets where correctly wrapped.

Warehouse Order Selector

Woolworths Group
08.2017 - 03.2018
  • Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
  • Made sure stock was with in the confinements of the pallets when picked and interlocked cartons to reduce risk of moving whilst in transit
  • Operated A7 device for Voice pick
  • MHE operation
  • Use of hand held wrap stick to utilise to assist in making sure pallets where correctly wrapped.

Retail Assistant

NightOwl Convenience Store
03.2015 - 05.2017
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Conducted stocktake throughout the store
  • Use of lottery system
  • Cash Handling
  • Closing and opening of the store

Education

CERT II Transport And Logistics

Skilled Training

Year 10

Casterton Secondary College
Casterton, VIC

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • Documentation And Reporting
  • Performance Improvement

Timeline

Team Leader

Primary Connect
10.2021 - Current

Warehouse Order Selector

Woolworths Group
03.2018 - 10.2021

Warehouse Order Selector

Woolworths Group
08.2017 - 03.2018

Retail Assistant

NightOwl Convenience Store
03.2015 - 05.2017

CERT II Transport And Logistics

Skilled Training

Year 10

Casterton Secondary College
Melissa Milton